Email This Issue
Additional time may be available from the app vendor.
About Data Center trials
OVERALL RATINGS
INSTALLS
5,827
SUPPORT
- Partner Supported
- Cloud Migration Assistance
TRUST SIGNALS
Ascend to new heights with Atlassian Cloud. Data Center support (excl. Bitbucket) ends on March 28, 2029. Together, we’ll make this transition a success.
Key highlights of the appMail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Email Issues - Manually, Notifications, Workflows
Send issues in Email to anyone, including email addresses of external users, internal users, issue participants, roles, groups, custom fields, and more. Trigger by manual Email button, Jira Events, or Post Functions.
Process emails - add issues, comments, or more
Process incoming emails - create or comment issues, upload attachment, trigger transition, set field, or completely ignore an email. Connect multiple email addresses to 1 project, achieve flawless support experience.
Extend Jira with advanced Email functionalities
Process Emails with our Next Gen Mail Handler, overview all in/outgoing emails, authenticate securely via OAuth2, create your company branded email templates, send out any issue details to whoever you want, and more...
Supporting media
More details
💌 Unleash the Email potential in your Jira!
Email This Issue for Jira (formerly called JETI) helps you keep in touch with all stakeholders inside or outside your company. Send them issues in emails in various ways, without having to switch to an email client. Process their emails, handle email to Jira communication through Jira issues, potentially with Service Management!
📝 Outgoing Emails
- Send Manual Emails with a click
- Create custom templates, use advanced velocity scripts
- Send customizable Jira email Notifications when something happens to the issues (create, update, etc)
- Send Emails automatically in Workflow post function (transition)
- Use canned responses
📬 Incoming Emails
- Process incoming mails with our easy to use Next Gen Mail Handler
- Manage Attachments
👑 Other Features
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 10.2.1-GA•for Jira Data Center 11.3.0 - 11.3.1
- Release date
- Dec 18th 2025
- Summary
- Compatibility changes for Jira 11.3 LTS along a few improvements and fixes
- Details
What’s new
- Copy-paste multiple email addresses in the Manual Email screen
- Asset macro to render attribute values only
What’s fixed
- Made Email This Issue compatible with Jira 11.3.x and 11.3.x and Jira Service Management 11.3.x and 11.3.x
- Fixed connection failure for Microsoft custom domains
- Fixed Attachment selector custom field indexing issue
- Fixed link to the portal in newly added customer sign up emails
- Fixed UI for Mail Handler Conditions (email addresses cannot be added to the sender condition field)
- Fixed Backup/restore for Microsoft connections using CCGF
- and more…
Important notes
We dropped support for Jira 9.x and 10.x versions. If you are looking for the latest app version running on these older Jira and Jira Service Management versions, please check out the version history, more specifically download 10.0.0-GA.
Due to breaking changes introduced in Jira 11.3.0, this app version is not compatible with prior Jira 11.x versions.- Payment model
- Paid via Atlassian
- License type
- Commercial