Zendesk Agent+ for Jira

by Apps+

works with Jira Cloud

Free app

OVERALL RATINGS
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SUPPORT: Partner Supported

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Overview

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Privacy & Security

Support

Installation

Key highlights of the appAsk a Zendesk Rovo agent about tickets, users, organizations, and Help Center context from Jira

See what customers are waiting on

Use this Rovo AI agent to ask about the Zendesk tickets, users, organizations, comments, statuses, and Help Center context behind a Jira issue.

Triage customer impact faster

Ask follow-up questions about ticket history, recent replies, customer impact, organization context, and unresolved support details.

Review tickets without sending replies

Give teams safer visibility into Zendesk from Jira. At launch, the agent surfaces support context without editing tickets or sending replies.

More details

Zendesk Agent+ is a Rovo AI agent for Jira that helps teams ask natural-language questions about Zendesk tickets, users, organizations, groups, comments, status, and support context.

Ask Rovo from Jira to understand support context before engineering starts triage.

💬 Helpful things you can ask:

• Find Zendesk tickets related to a Jira issue.
• Summarise recent replies or unresolved support context.
• Find customer, organization, and ticket status details.
• Compare Zendesk ticket details with Jira requirements.
• Find Jira issues that mention Zendesk tickets.

🔒 Read-only answers. No edits or deletes.

🦘 Apps+ team is based in sunny Sydney, Australia.

😍 Fast 24/7 assistance: support@appsplus.co

Third-party integration, independent of Zendesk® owner Zendesk, Inc.

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Zendesk Agent+ for Jira integrates with your Atlassian app

Version information

Version 3.3.0•for Jira Cloud

Release date: Jun 3rd 2026
Summary: Minor version update
Details: Minor version update
Payment model: Free
License type: Commercial - no charge