OVERALL RATINGS
INSTALLS
1
SUPPORT
- Partner Supported
- Requires
- JIRA
- Works with
- CONFLUENCE
Key highlights of the appNot just urgent vs important — AI tells you exactly what to do, how fast, and who it affects
3D AI Classification
The Eisenhower Matrix tells you when to act. We tell you what to do. RESPOND · REVIEW · APPROVE · FIX · BUILD · WATCH · NOTE — the Action dimension that Eisenhower never had
Personal Priority Inbox
All @mentions from Jira, Confluence, and JSM in one AI-ranked inbox. Knowledge workers context-switch every 3 minutes (Mark et al. 2005) — your classifications are ready when you return. 10-second undo.
Privacy by Architecture
The 8-layer PII sanitisation pipeline is structural — not a setting. PII is removed before any text reaches the AI. Data stored in Atlassian Forge. Privacy by Design Principle 1, GDPR Article 25.
Supporting media
More details
@mentions land across Jira, Confluence, and JSM every day — questions, incidents, approvals — with no structure and no priority. Whittaker & Sidner identified this exact failure mode in 1996: communication tools used as accidental task managers — missed items, no prioritisation, no resolution tracking.
AI Comment Action Inbox (ACAI) solves this with 3D classification. Urgency and Impact map to the Eisenhower Matrix. The Action dimension — RESPOND · REVIEW · APPROVE · FIX · BUILD · WATCH ·
NOTE — tells you not just when to act, but what to do. Nothing like it exists natively in Jira.
Classification is grounded in chain-of-thought prompting with cross-industry examples — accurate across any team without fine-tuning.
Built on Atlassian Forge. Privacy by Architecture: 8-layer PII sanitisation before every AI call — GDPR Article 25.
AI classification: Anthropic Claude — SOC 2 Type II, GDPR DPA compliant.
support@sivect.com · privacy@sivect.com · security@sivect.com
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
AI Comment Action Inbox for Jira integrates with your Atlassian app
Version information
Version 2.4.0•for Jira Cloud
- Release date
- May 22nd 2026
- Summary
- Initial release — AI @mention inbox with 3D classification.
- Details
Version 2.4.0 — Initial Marketplace release.
- 3D AI classification: Action (RESPOND · REVIEW · APPROVE · FIX · BUILD · WATCH · NOTE), Urgency, and Impact — the Eisenhower Matrix
extended with a third dimension - Personal priority inbox for every @mention across Jira, Confluence, and Jira Service Management
- 8-layer PII sanitisation before every AI call — Privacy by Design Principle 1, GDPR Art. 25
- Admin configuration for project and space monitoring
- User settings, mute controls, and storage management
- Grouped view, advanced filters, and full-text search
- 10-second undo on resolve actions
- 3D AI classification: Action (RESPOND · REVIEW · APPROVE · FIX · BUILD · WATCH · NOTE), Urgency, and Impact — the Eisenhower Matrix
- Payment model
- Paid via Atlassian
- License type
- Commercial