Enterprise Mail Handler for Jira (JEMH)
- Jira Service Management
- Jira Software
As we continue to move towards a cloud future together, new server app sales and installs are no longer available for customers. You can update app version via Atlassian Marketplace until the end of support for server on Feb 15, 2024. Learn more
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
Integrate email from anyone, anywhere
Take your Jira email integration to the next level. Drive issue changes, support external non-Jira users, extract information to set in custom fields, handle emails from monitoring systems, and much, much more!
Customisation of outbound notifications and more
Configure what events should result in notifications Pick customised JEMH TemplateSets (email templates) Include attachments, inline avatars, comment images
Notify with other services such as Slack and SMS
Enhance your notification capabilities by sending notifications via 3rd party services such as Slack and SMS. Notifications can also be customized through Template Sets and driven by workflow post-functions.
JEMH is an Enterprise message handler for your Jira, providing a scalable email handling and routing, auditing, incoming mail 'fixing' on the fly, customized notification templates by project, support for email only users, integrated Test Case facilities, Auditing, configuration export/import and more.
For JEMHC (Cloud) pricing, please see the Marketplace Page. All related purchases are handled through your Jira and Marketplace only.
If you have problems with JEMH or JEMHC (we dogfood our JEMHC addon for this)
- JEMH (Server): firstname.lastname@example.org
- JEMHC (Cloud): email@example.com
This app offers additional security, reliability, and support through:
- Cloud security participation
- Reliability checks
- 24hr support response time
- and more.
Privacy and security
Since 1.6.24, JEMH now provides co-located feedback for active Event Listener Project Mappings (by project key match or regexp). Viewing is possible by Project Admins, with System Admins able to drill through