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Enterprise Mail Handler for Jira (JEMH)

works with Jira Cloud, Jira Server 9.0.0 - 9.12.20, Jira Data Center 10.0.0 - 10.4.1 and more

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Key highlights of the appAn enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

Integrate email from anyone, anywhere

Take your Jira email integration to the next level. Drive issue changes, support external non-Jira users, extract information to set in custom fields, handle emails from monitoring systems, and much, much more!

Customisation of outbound notifications and more

Configure what events should result in notifications Pick customised JEMH TemplateSets (email templates) Include attachments, inline avatars, comment images

Notify with other services such as Slack and SMS

Enhance your notification capabilities by sending notifications via 3rd party services such as Slack and SMS. Notifications can also be customized through Template Sets and driven by workflow post-functions.

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More details

JEMH is an Enterprise message handler for your Jira, providing scalable email handling, routing, auditing, incoming mail 'fixing' on the fly, customized notification templates by project, support for email only users, integrated Test Case facilities, Auditing, configuration export/import and more.

For JEMH (Sever) pricing, please see the Licensing Page. New purchases are possible through the Shop as well as direct, discounted Maintenance/Upgrades must be done via sales@thepluginpeople.com.

For JEMHC (Cloud) pricing, please see the Marketplace Page. All related purchases are handled through your Jira and Marketplace only.

If you have problems with either self-hosted or cloud versions

  • DC: jemh-support@thepluginpeople.com
  • Cloud: jemhc-support@thepluginpeople.com (please refer your host url!)

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Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Version information

Version 5.0.8-dc•for Jira Data Center 10.0.0 - 10.4.1

Release date
Mar 21st 2025
Summary
Minor Bug-fixes
Details
  • JEMH-9103: Fixed silently dropped attachments due to missing file name
  • JEMH-9177: Fixed Profile Selection UI bug on latest Chrome, and Edge versions.
  • JEMH-9186: Fixed missing Subject directives due to truncated Email Subjects
  • Fix Jira 10.x compat bug preventing usage of ScriptRunners Groovy ScriptEngine within JEMH
Payment model
Paid via Atlassian
License type
Commercial
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