Enterprise Mail Handler for Jira (JEMH)

works with Jira Cloud, Jira Server 9.0.0 - 9.12.32, Jira Data Center 11.0.0 - 11.3.2 and more

30 Day Data Center trial · One trial per customer.
Additional time may be available from the app vendor.

OVERALL RATINGS
INSTALLS
SUPPORT: Partner Supported
Cloud Migration Assistance
TRUST SIGNALS

Ascend to new heights with Atlassian Cloud. Data Center support (excl. Bitbucket) ends on March 28, 2029. Together, we’ll make this transition a success.

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Overview

Reviews

Pricing

Privacy & Security

Support

Installation

Key highlights of the appAn enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

Integrate email from anyone, anywhere

Take your Jira email integration to the next level. Drive issue changes, support external non-Jira users, extract information to set in custom fields, handle emails from monitoring systems, and much, much more!

Customisation of outbound notifications and more

Configure what events should result in notifications Pick customised JEMH TemplateSets (email templates) Include attachments, inline avatars, comment images

Notify with other services such as Slack and SMS

Enhance your notification capabilities by sending notifications via 3rd party services such as Slack and SMS. Notifications can also be customized through Template Sets and driven by workflow post-functions.

Supporting media

More details

JEMH is an Enterprise message handler for your Jira, providing scalable email handling, routing, auditing, incoming mail 'fixing' on the fly, customized notification templates by project, support for email only users, integrated Test Case facilities, Auditing, configuration export/import and more.

For JEMH (Sever) pricing, please see the Licensing Page. New purchases are possible through the Shop as well as direct, discounted Maintenance/Upgrades must be done via sales@thepluginpeople.com.

For JEMHC (Cloud) pricing, please see the Marketplace Page. All related purchases are handled through your Jira and Marketplace only.

If you have problems with either self-hosted or cloud versions

DC: jemh-support@thepluginpeople.com
Cloud: jemhc-support@thepluginpeople.com (please refer your host url!)

Resources

Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Version information

Version 6.0.4-dc•for Jira Data Center 11.0.0 - 11.3.2

Release date: Jan 9th 2026
Summary: Security updates, New Project Settings UI, and Jira 11.3.x Compatibility
Details: Update recommended due to security improvements. Contact support@thepluginpeople.com for more details.
JEMH-9468: Improved Processing Report’s handling of missing Issue Security level if user lacks Issue permissions
JEMH-9459: Improved token handling on endpoints to allow for consistent, platform independent CSRF protection
JEMH-8511: Added new React Project Settings User Interface
JEMH-9476: Restored missing Project Notifications UI
Payment model: Paid via Atlassian
License type: Commercial