Enterprise Mail Handler for Jira Cloud (JEMHC) and DC

by The Plugin People

works with Jira Cloud, Jira Server 9.0.0 - 9.12.34, Jira Data Center 11.0.0 - 11.3.4 and more

30 Day Data Center trial · One trial per customer.
Additional time may be available from the app vendor.

OVERALL RATINGS
INSTALLS
SUPPORT: Partner Supported
Cloud Migration Assistance
TRUST SIGNALS

Overview

Reviews

Pricing

Privacy & Security

Support

Installation

Key highlights of the appAn enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

Integrate email from anyone, anywhere

Take your Jira email integration to the next level. Drive issue changes, support external non-Jira users, extract information to set in custom fields, handle emails from monitoring systems, and much, much more!

Customisation of outbound notifications and more

Configure what events should result in notifications Pick customised JEMH TemplateSets (email templates) Include attachments, inline avatars, comment images

Notify with other services such as Slack and SMS

Enhance your notification capabilities by sending notifications via 3rd party services such as Slack and SMS. Notifications can also be customized through Template Sets and driven by workflow post-functions.

Supporting media

More details

JEMH is an Enterprise message handler for your Jira, providing scalable email handling, routing, auditing, incoming mail 'fixing' on the fly, customized notification templates by project, support for email only users, integrated Test Case facilities, Auditing, configuration export/import and more.

For JEMH (Sever) pricing, please see the Licensing Page. New purchases are possible through the Shop as well as direct, discounted Maintenance/Upgrades must be done via sales@thepluginpeople.com.

For JEMHC (Cloud) pricing, please see the Marketplace Page. All related purchases are handled through your Jira and Marketplace only.

If you have problems with either self-hosted or cloud versions

DC: jemh-support@thepluginpeople.com
Cloud: jemhc-support@thepluginpeople.com (please refer your host url!)

Resources

Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Version information

Version 6.0.6-dc•for Jira Data Center 11.0.0 - 11.3.4

Release date: Apr 30th 2026
Summary: Bugfixes, and Security updates
Details: Update recommended due to security improvements. Contact support@thepluginpeople.com for more details.
JEMH-9499: Added restrictions to Ad-Hoc Notification templating features for non Jira Admins, including bypass for Project Admins
JEMH-9502: Added Wiki only notification Templating restrictions for Ad-Hoc Notifications
JEMH-9507: Updated Dependencies to resolve Critical CVEs
JEMH-9500: Fixed Notification Mapping assertions for 'Notify me For selected events' field preventing save
JEMH-9475: Added JSM Portal link retrieval functionality for Velocity Templates
JEMH-9510: Updated dependencies to resolve CVE
JEMH-9501: Removed Requests feature from JEMHUtils
JEMH-9449: Fixed JEMH Post Function CF recipients selection being lost between edits
Payment model: Paid via Atlassian
License type: Commercial