Clone Plus for Jira

Difficult to work how this app is meant to work. Appeared buggy and limited in function. Support was available and tried to help, but ultimately I went with a different solution that just worked

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  Appfire

  Hi Daniel,

  I am sorry to hear that Clone Plus for Jira didn't meet your expectations and that you encountered friction with the app's functionality. We aim to provide a seamless experience for complex cloning requirements, and it’s clear we missed the mark for your specific workflow.

  I appreciate you mentioning that our support team tried to assist. We take reports of perceived bugs and functional limitations seriously, as they help us understand where the app may not be intuitive enough for certain use cases. While I understand you have moved to another solution, we would still value any specific details you might be willing to share regarding the hurdles you faced so we can improve the experience for others.

  If you ever decide to give our tools another look or have further feedback to share, please feel free to reach out to us at our support portal.

  Kind regards,

  Paweł Customer Success Team | Appfire

The support was very courteous and always tried to resolve our concerns as quickly as possible

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  Appfire

  Hi Nico,

  Thank you for sharing your experience! It is great to know that our team provided courteous and timely assistance with your concerns. We understand that when you are trying to streamline your cloning operations or manage complex issue transitions, having reliable help is essential to keeping your workflow moving.

  We are glad we could be there to help you get the most out of the app's advanced customization features. If you ever run into a new use case or have more questions as your team’s requirements evolve, please feel free to visit our support portal at any time.

  Cheers,

  Paweł Customer Success Team | Appfire

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  Appfire

  Hi,

  Thanks for leaving a review! 😊 We noticed you didn’t leave any comments, and we’d love to know more about your experience with Clone Plus for Jira. If you’ve encountered any hiccups or have feedback to share, don’t hesitate to reach out!

  You can always contact our support team if there’s anything we can help with: Appfire Support Portal. We’re here to help you get the most out of cloning issues and making those duplications seamless.

  Cheers,
  Paweł, Customer Success Team at Appfire

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  Appfire

  Hi Gowri,

  Thanks a lot for your awesome review! It’s great to know that Clone Plus for Jira is working for you. Should you ever need a hand with anything or just want to chat about how you can get even more out of it, our team is just a click away!

  Catch you later,

  Paweł, Customer Success Team at Appfire