Power Scripts - Jira Workflow Automation

Appfire team has been a tremendous help in providing support and solution. They are very quick to respond to support inquiries and deligent in making sure questions and issues are resolved promptly.

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  Appfire

  Hi Sam,

  Thank you for the wonderful feedback! It is great to hear that our team has been such a help in providing solutions for your workflow automation needs. We know that managing scripts and automation can get complex, so we prioritize being as diligent and responsive as possible to keep your processes running smoothly.

  Our goal with Power Scripts is to make even the most advanced Jira customizations feel manageable, and we are happy to know our support has hit the mark for you. If you ever run into a new automation challenge or need a hand with a specific script, please feel free to reach out to us at our support portal.

  We appreciate you being part of the Appfire community.

  Cheers,

  Paweł Customer Success Team | Appfire

Recently discovered an issue with a SIL user function in the new LTS; I reported it to Appfire through their support portal and about a month later they had a fix published. Support team (Shout-out to Hector!) was great to work with and they had things setup on their end to notify me when the fix was released so that I didn't have to monitor the changelog / release notes looking for it.

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  Appfire

  Hi Rick,

  It is great to hear that your experience with our support team was so positive. We know how critical automation is for your workflows, and we understand that any disruption in a LTS environment can be a significant hurdle for a team.

  I will be sure to pass your kind words along to Hector. We aim to make the resolution process as hands-off as possible for our users, and I am glad our notification system saved you the time of manual monitoring. Ensuring our SIL functions remain robust across all Jira versions is a top priority, and we appreciate you working with us to identify and resolve this.

  If you ever need further assistance or have ideas for new scripts, please reach out through our support portal anytime.

  Cheers,

  Paweł Customer Success Team | Appfire

I really appreciated Ahmed's quick response to my issue. He provided clear detailed instructions that were easy to follow and we were able to resolve our problem quickly

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  Appfire

  Hi there,

  Thank you for sharing your experience. It is great to hear that Ahmed was able to provide the clear and detailed guidance needed to get your workflow back on track quickly. We know how critical automation is to keeping your team moving, and we aim to make those technical resolutions as seamless as possible.

  Power Scripts is designed to handle those complex logic requirements that standard automation might struggle with, and we are glad our team could help you unlock the full value of the tool. If you ever run into a new automation challenge or need a hand with a script, please feel free to reach out to us at our support portal.

  Cheers,

  Paweł Customer Success Team | Appfire

Hector delivered great results again!!! His response times are some of the best in the business and he always quickly finds out how to resolve our SIL scripting issues when they arise.

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  Appfire

  Hi Chuck,

  Thank you for the fantastic shout-out to Hector! It is great to hear that his expertise with SIL scripting is helping your team overcome technical hurdles so quickly. We know that maintaining smooth workflow automation is vital for productivity, and we pride ourselves on having a support team that understands the nuances of complex scripting issues.

  Our goal is to ensure Power Scripts remains a reliable backbone for your Jira environment. If you ever run into a new challenge or want to explore more advanced automation logic, please feel free to reach out to us at our support portal. We are always ready to help you keep those scripts running perfectly.

  Cheers,

  Paweł Customer Success Team | Appfire

I'm so happy with the Naveen Kumar and Teja. who helped me a lot in all over the issues or scripts. A very helpful person who I met in recent time. Thanks a lot Naveen Kumar for your patience and dedication and efforts towards me to help. Thanks a lot again. It's a great to meet you!

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  Appfire

  Hi Syed,

  Sounds like you had an automation superhero by your side! We love helping users streamline their Jira workflows with Power Scripts, and it's great to know our team made your experience a smooth one. If you ever need more scripting magic, you know where to find us, at our support portal :)

  Cheers,

  Paweł, Customer Success Team at Appfire