Power Scripts - Jira Workflow Automation

I’ve been using Power Scripts in Jira Cloud for about three months, and so far it’s handled everything I’ve thrown at it. I use it for things like protecting critical fields from accidental changes, assigning labels based on project roles, clearing selected fields during cloning, automatically creating sub-tasks in the parent with full data copied from all relevant fields, generating monthly blocker reports across projects, and plenty of other small but important tasks. The scripting language (SIL) takes a bit of getting used to, but once you understand the basics, it lets you build logic that actually fits your process — not just what Jira allows by default. I’ve contacted support a few times, and they’ve been great: fast replies, clear follow-up questions, and real help with finding working solutions. They don’t just send you to the docs — they help you think through the problem. If you want more control over Jira workflows and don’t mind getting a bit technical, this tool is absolutely worth it.

Power Scripts has allowed us to scale our service management to thousands of requests a day with only a few agents. For complex workflows, we had hit some roadblocks with Jira Automation including usage limits and technical limitations. Power Scripts addressed these issues for us through (1) no usage quotas!, (2) power of SIL language to do complex data transformations, and (3) cleaner code structure that allows us to reuse code across multiple automations and triggers. But what gives us the ability to trust our critical processes to a third-party app is the excellent and responsive support from the Appfire team. They have been quick to address any performance issues and other questions we raised. This app is definitely for power users, though AI can now write pretty good SIL code. A few limitations we've run into include: (1) no built-in way to connect to Jira automations -- we wrote a SIL webhook handler instead, (2) no native JSM Assets support -- we wrote some libraries to read/write our assets via API, (3) code editor could be improved, and (4) default SIL engine size for small instances is too small to support heavy I/O but the support team was quick to assist with this. Overall we were able to address all of our technical issues and now have a much more scalable and maintainable setup. I highly recommend this app if you are looking for more control over your Jira automations.

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  Appfire

  Hi Michael,

  Thanks so much for the positive review and for taking the time to share such detailed feedback. We really appreciate it!

  You're absolutely right: we don't have usage quotas:) We've put a lot of effort into making SIL both clean and powerful, so it's great to hear that it's making a difference in your instance.

  A quick look at your specific points:

  (1)Feature availability - This feature is currently available in the Data Center. We're actively considering it for the Cloud, but it's not on the short-term roadmap just yet.

  (2) JSM Assets support - We recently introduced limited support for the JSMAssetsObject structure. You can find more details here: Jira Service Management Functions and here: Predefined Structure Types Reference

  (4) Resource allocation - It's based on the number of users in your Jira instance since licensing is also tied to user count. If you ever need more resources, there's a button right in the app to request them. There's no need to contact support, and it's much faster.

  Cheers,

  Pawel, Customer Success Team | Appfire

I've been using Power Scripts for Jira Cloud for quite a while now, and I’ve had the chance to see it evolve from its early days to what it is now—a highly reliable, feature-packed solution that’s incredibly easy to use. Over the years, I’ve had the opportunity to apply it in a variety of client projects, and the progress this tool has made is truly impressive. User-Friendly and Easy to Navigate: When I first started using Power Scripts, there were a few bumps along the way, but the team behind it has done an amazing job simplifying things. It’s so much easier to navigate now, and you don't need to be a Jira expert to get the hang of it. The interface is clean, and the integration with Jira Cloud feels natural. Whether you’re a newbie or an experienced pro, you’ll find it pretty straightforward to start writing scripts and managing them. Packed with Features: What really stands out about Power Scripts is the sheer range of features it offers. Whether you’re looking to automate workflows, manage issues across projects, or set up complex logic, this tool lets you do all of that and more. The level of control you get over Jira Cloud is phenomenal, and it’s so flexible—there’s really no limit to what you can do. The scripts are easy to write, there’s real-time feedback to help catch any errors, and the library of functions just keeps growing. Speed and Reliability: When I first started using Power Scripts, I ran into some performance issues, especially when dealing with large Jira instances. But over time, the team has really worked hard to optimize performance, and now everything runs much smoother. Scripts execute faster, and I’ve noticed fewer delays overall. It’s become a much more stable platform, and I rarely run into any issues now. Great Documentation and Support: Another area where Power Scripts really shines is its documentation. It’s thorough, clear, and always up to date, which has saved me a lot of time over the years. The team’s customer support is also fantastic. Anytime I’ve had questions or ran into problems, they’ve been quick to respond with solid solutions. It’s nice to know you’re supported by a team that truly cares about its users. Constant Improvement: One of the things I really appreciate about Power Scripts is how committed the team is to continuous improvement. They’re always rolling out updates and new features, and the product just keeps getting better. They listen to feedback and are constantly refining the tool based on real-world use cases. It’s clear that they’re invested in making sure users have the best possible experience. Final Thoughts: To sum it up, Power Scripts for Jira Cloud has come a long way, and it’s now an incredibly powerful and user-friendly tool. Whether you’re automating processes, customizing workflows, or building complex solutions, Power Scripts has got you covered. It’s my go-to scripting tool for Jira Cloud now, and I’d highly recommend it to anyone who needs a solid, reliable scripting solution.

Hi !! I've been using the app since 2018. Initially in a Jira-SERVER application, with 2k internal licenses and 20k external users. We currently work in the cloud environment. All of our sites have Power Script installed. Gradually, features were improved and features increased, which have always been consistent and stable. In a short time the tool had many significant improvements. It has always had robust and user-friendly documentation. We use the app a lot to integrate Jira with APIs that contain information from third parties, banks, government, courts, companies.... Also to carry out complex calculations and monitoring, which may involve email alerts, the creation or modification of new code issues. Integration with other Jira sites using Jira's own API together with SIL provides great results. The few problems I had with use during this period, despite intense use, were always attended to by support with priority, availability, quality and efficiency. The last problem resolved at our request, by the technical team, was the possibility of signing JWT keys using RSA256, generated for OAuth 2.0 authentication, which allows, for example, access to all Google APIs (Docs, Sheets, Calendar, Drive...) . Congratulations to the service team in the person of Hector and the development team in the person of Radu. Any rating lower than 3 for these people is unfair. Mine is 4 because it doesn't have 5 stars. I highly recommend it. Again thank you very much. Marcelo Rech

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  Appfire

  Hi Marcelo,

  It’s fantastic to know that Power Scripts has been a long-standing solution in your environment, handling complex integrations and calculations while scaling seamlessly from server to cloud. Your use of advanced features like API integrations with OAuth 2.0 authentication and RSA256 for access management sounds like a powerful setup. We’re proud to see Power Scripts continue supporting you through each iteration and improvement.

  For any questions or if you’re considering new features, please visit our support portal; we’re always ready to assist with anything that’ll make your experience even better.

  Best,

  Paweł, Customer Success Team at Appfire