Power Scripts - Jira Workflow Automation

Thanks to your quick action and effective solution, our production workflow was restored smoothly without further complications. We truly value the professionalism and dedication shown by the Appfire team. Your support has reinforced our confidence in both the product and the team behind it. Great job, and Special Thanks for Hector Florin and Appfire team for your exceptional Support! during our peak time

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  Appfire

  Hi Basava,

  A production workflow stalling at peak time is about the worst timing there is, so it's good to read that yours was back on its feet quickly and stayed stable afterward.

  When Power Scripts is driving a live production workflow, a stall like that stops real work, so getting your automation running cleanly again is what mattered most here.

  Your thanks is already with Hector, he'll be glad the fix held through your busy stretch.

  If something new appears as the building continues, you'll find us at our support portal.

  Cheers,

  Paweł Customer Success Team | Appfire

Appfire Team has been great with their support whenever we faced any challenges due to some critical business requirements. They got great Engineers who has helped us building and configuring the functionalities as per the Client requirements for Jira Service Management. I am glad to work with their experts "Hyrum Joseph & Hector Florin", as both have helped in setting up Java related features before the deadline which worked as expected. Thank you for you service and hope to work together again.

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  Appfire

  Hi Lakhan,

  Thanks for this. Shaping Jira Service Management to fit specific client requirements is the kind of custom scripting Power Scripts was built for, so it's good to hear yours came together before the deadline and worked as expected.

  I'll pass your thanks straight to Hyrum Joseph and Hector Florin, they'll be glad the effort landed when it counted.

  If a new requirement comes up down the line, you'll find us at our support portal, and we'd be glad to work with you again.

  Cheers,

  Paweł Customer Success Team | Appfire

Appfire team has been a tremendous help in providing support and solution. They are very quick to respond to support inquiries and deligent in making sure questions and issues are resolved promptly.

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  Appfire

  Hi Sam,

  Thank you for the wonderful feedback! It is great to hear that our team has been such a help in providing solutions for your workflow automation needs. We know that managing scripts and automation can get complex, so we prioritize being as diligent and responsive as possible to keep your processes running smoothly.

  Our goal with Power Scripts is to make even the most advanced Jira customizations feel manageable, and we are happy to know our support has hit the mark for you. If you ever run into a new automation challenge or need a hand with a specific script, please feel free to reach out to us at our support portal.

  We appreciate you being part of the Appfire community.

  Cheers,

  Paweł Customer Success Team | Appfire

Recently discovered an issue with a SIL user function in the new LTS; I reported it to Appfire through their support portal and about a month later they had a fix published. Support team (Shout-out to Hector!) was great to work with and they had things setup on their end to notify me when the fix was released so that I didn't have to monitor the changelog / release notes looking for it.

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  Appfire

  Hi Rick,

  It is great to hear that your experience with our support team was so positive. We know how critical automation is for your workflows, and we understand that any disruption in a LTS environment can be a significant hurdle for a team.

  I will be sure to pass your kind words along to Hector. We aim to make the resolution process as hands-off as possible for our users, and I am glad our notification system saved you the time of manual monitoring. Ensuring our SIL functions remain robust across all Jira versions is a top priority, and we appreciate you working with us to identify and resolve this.

  If you ever need further assistance or have ideas for new scripts, please reach out through our support portal anytime.

  Cheers,

  Paweł Customer Success Team | Appfire

I really appreciated Ahmed's quick response to my issue. He provided clear detailed instructions that were easy to follow and we were able to resolve our problem quickly

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  Appfire

  Hi there,

  Thank you for sharing your experience. It is great to hear that Ahmed was able to provide the clear and detailed guidance needed to get your workflow back on track quickly. We know how critical automation is to keeping your team moving, and we aim to make those technical resolutions as seamless as possible.

  Power Scripts is designed to handle those complex logic requirements that standard automation might struggle with, and we are glad our team could help you unlock the full value of the tool. If you ever run into a new automation challenge or need a hand with a script, please feel free to reach out to us at our support portal.

  Cheers,

  Paweł Customer Success Team | Appfire