OVERALL RATINGS
INSTALLS
120
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appAttachment custom fields for Jira and the JSM portal — require a file, limit types and size, preview and search in JQL
Give every document its own place in Jira
Add a native File field for each document — Signed Contract, ID scan, or compliance record. Each gets its own name, upload rules, and download and delete actions, instead of one shared pile of Jira attachments.
Only the right files ever get uploaded
Choose the allowed file types, the maximum number of files, and the maximum size per project. Every upload is validated against the rules before it's stored, so files that break them never get in.
No issue moves forward without its file
File Field is a native Jira field, so you can make it mandatory in Jira's field configuration. Jira then blocks creating, editing, or transitioning an issue until at least one file is attached.
Supporting media
More details
File Field adds a dedicated attachment custom field to Jira and Jira Service Management. Every document gets its own named field, with its own rules.
- Require an attachment before a work item is created or transitioned
- Require a full set to close - a count of files, and one per category
- Restrict file types, count, and size per project and work item type
- Collect files on the JSM customer portal under the same rules
- Preview PDFs, images, and spreadsheets without downloading
- Search files in JQL by count, type, or name
- Fill fields from Jira Automation rules
Used by service desks for ID scans and invoices, HR and finance for signed contracts, and audit teams for compliance evidence.
Runs on Atlassian — files never leave Atlassian infrastructure.
📚 Documentation | 🌐 Website | 🛠 Support
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
File Field: Attachment and Document Custom Fields for Jira integrates with your Atlassian app
Version information
Version 5.0.0•for Jira Cloud
- Release date
- Sep 1st 2026
- Summary
- Updates stop waiting behind a permission approval
- Details
Improvements that don't depend on a new permission now reach your site straight away — only the parts that genuinely need it wait for your administrator.
- Your administrator still approves every permission — nothing is granted automatically, and Admin Hub shows what changed.
- A feature waiting on approval says so — it names what is unavailable and who can approve it, instead of failing with an error.
- This release needs one approval — for writing this app's own field values, something it has always done and must now declare.
- Preview a file on a request you already sent — a JSM customer can now open files on a portal request, not only while raising one.
- Configuring a workflow rule reports a failure instead of hanging on "Loading File Fields…" or saying a field has no categories when it does.
See Use on the JSM Portal for the full guide.
- Payment model
- Paid via Atlassian
- License type
- Commercial