iOrganizations for Service Collection

by iDev Solutions

works with Jira Cloud

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Key highlights of the appEasy Organizations management for Jira Service Management Spaces

Manage JSM organizations globally

View, create, link and unlink Jira Service Management organizations across supported spaces from a centralized administration view.

Map sources to organizations

Save persistent mappings from groups, organizations or Assets-backed sources to destination JSM organizations.

Advanced sync with Assets

Use Assets-backed data to align JSM organizations with customer, department, contract, entitlement or product records.

Supporting media

Editions

This app offers two different editions - Standard and Advanced. You can start a free trial of either edition, and change your edition anytime during or after the trial.

Standard

Onboard your team and scale fast

Includes:

Organization dashboard
List all organizations
View linked JSM spaces
Link organization to JSM space
Unlink organization from JSM space

Advanced

Unlock the full range of app features

Everything from Standard, plus:

Atlassian Assets as source
Scheduled sync
Assets source configuration
Assets-driven organization updates

More details

Centralized dashboard to manage Jira Service Management organizations, users and linked service projects.
View, create, link and unlink organizations across supported JSM spaces.
Compare users across organizations and groups before applying changes.
Copy, move, remove or sync users between organizations.
Create and manage mappings from N sources to destination organizations.
Preview sync changes before execution, including users to add, remove, skip or review.
Save administration time by running manual sync, and sync all active mappings.
Track activity with audit logs, sync run history and error reporting and rollback feature
Use the logged-in Jira user’s permissions, with no personal API token required.
Advanced edition and power automation: selective manual bulk sync, scheduled sync and multi-source mappings; sources include Assets data.

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

iOrganizations for Service Collection integrates with your Atlassian app

Version information

Version 6.3.0•for Jira Cloud

Release date: Jun 10th 2026
Summary: New Standard Features and Launch Advanced Features
Details: Added Advanced edition capabilities for larger Jira Service Management organization scenarios.
Introduced selective sync, allowing admins to sync only specific mappings when needed.
Added scheduled sync to automate recurring organization updates.
Expanded mappings with multi-source support for more flexible source-to-destination scenarios.
Added Assets-backed sources to align JSM organizations with business records such as customers, departments, contracts, entitlements or products.
Added user membership lookup to inspect where a user belongs before making changes.
Added empty organization detection and cleanup-oriented workflows.
Added service project filters for better organization visibility.
Continued support for sync preview, batching, retry handling, rate-limit awareness, audit logs and run history.
No personal API token required. Actions follow the logged-in Jira user’s permissions.
Payment model: Paid via Atlassian
License type: Commercial