Salesforce Bridge for Jira

by Kobik Tech

works with Jira Cloud

OVERALL RATINGS
INSTALLS
SUPPORT: Partner Supported

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Overview

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Pricing

Privacy & Security

Support

Installation

Key highlights of the appConnect Jira to Salesforce records with Smart Connected Items and flexible sync

Connect Jira to Salesforce in minutes

Save the Salesforce connection, validate the org, and manage every Smart Connected Item from one Jira admin page built for setup, sync control, and daily operations

Build Smart Connected Items your way

Choose display-only, one-way, or two-way sync, set Jira scope and Salesforce object, map fields, enable auto-create, and control status, comment, and attachment synchronization

Work with Salesforce from the issue view

Link Salesforce records manually or review auto-managed links in the Jira issue panel, inspect mapped values, open the source record, refresh data, and unlink manual relationships when allowed

Supporting media

More details

Salesforce Bridge for Jira brings Salesforce context into Jira so support, operations, and delivery teams can work from one place. Connect Salesforce with secure OAuth 2.0 client credentials, create Smart Connected Items for Cases and CRM records, and decide whether each configuration is display-only, one-way, or two-way. Admins can map Jira and Salesforce fields, enable auto-create for new Salesforce records, and control status, comment, and attachment synchronization. Jira users can manually link records from the issue panel, review mapped values, open the source record in Salesforce, and refresh linked data on demand. Scheduled reconciliation runs every five minutes to keep synchronized links aligned.

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Salesforce Bridge for Jira integrates with your Atlassian app

Version information

Version 2.3.0•for Jira Cloud

Release date: Apr 23rd 2026
Summary: Minor version update
Details: Minor version update
Payment model: Paid via Atlassian
License type: Commercial