Free app
OVERALL RATINGS
INSTALLS
1
SUPPORT
- Partner Supported
TRUST SIGNALS
Showing details for Cloud
Overview
Reviews
Privacy & Security
Support
Installation
Key highlights of the appVisual Kanban board, customizable cards, and Excel export for JSM customer portal requests
Supporting media
More details
⭐ What Teams Love
- "Brings true self-service visibility to our portal users without compromising backend Jira agent permissions."
- "Instant view switching and custom card fields drastically reduced repetitive 'what is my status?' tickets."
🔒 Enterprise Security & Data Privacy
- Native Jira Cloud Security: Fully respects customer permissions. Users can only see requests and fields they are already authorized to access.
- Safe & Lightweight: Zero external data storage. All operations run securely within your Atlassian Cloud environment.
- Admin Governance: Admins curate a controlled field catalog (up to 15 fields), while customers personalize up to 10 fields on their cards.
🌍 Compatibility
- Compatible with Jira Service Management Cloud (Standard, Premium, Enterprise)
- Supports all major browsers
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy and security questionnaire has been filled by the partner
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Requests Board for JSM Customer integrates with your Atlassian app
Version information
Version 6.6.0•for Jira Cloud
- Release date
- Sep 26th 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Free
- License type
- Commercial