OpsHub Connector for Salesforce and JSM

by OpsHub, Inc.

works with Jira Cloud

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Installation

Key highlights of the appTwo-way sync of Salesforce’s cases, opportunities, comments, attachments, etc., with JSM through a scalable no-code setup

Sync rich SF and JSM data with full context

Synchronize cases, opportunities, custom objects, feeds, public and private comments, attachments, relationships, and entity deletions with JSM’s system and custom issue types. Book a free demo slot.

No-code integration setup that scales with demand

Configure integrations through a drag-and-drop interface with flexible mappings and sync rules. OIM's API-based hub architecture handles growing data volumes without adding load to either system.

Reliable synchronization across both systems

Automated retries, reconciliation, and conflict handling keep Salesforce and JSM records aligned during outages, API disruptions, and concurrent updates without duplicate records.

More details

Q1. How do I integrate Salesforce CRM data into JSM requests?
Ans: Use OIM to integrate Salesforce with JSM without custom coding. It supports bidirectional sync of cases, comments, attachments, custom fields, priorities, and status updates while preserving context.

Q2. What Salesforce records can OIM sync with JSM?
Ans: OIM synchronizes Salesforce Cases, Accounts, Contacts, Leads, Opportunities, custom objects, comments, attachments, custom fields, priorities, and statuses. Field mappings and sync rules are configurable.

Q3. Can OpsHub integrate Salesforce Chatter with JSM?
Ans: Yes. OIM synchronizes Salesforce Chatter with JSM comments using configurable rules.

Q4. How do I integrate Salesforce and JSM with OIM?
Ans: Connect Salesforce and JSM, select projects and entities, map fields and sync direction, then activate and monitor the sync from OIM's dashboard.

Try OpsHub for free.

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 9.x•for Jira Cloud

Release date: Jun 29th 2026
Summary: Project and issue movement
Details: For bug- fixes, latest updates, refer to the release notes.
Payment model: Paid via Vendor
License type: Commercial