194
Customers have installed this app in at least 194 active instances.
194
Customers have installed this app in at least 194 active instances.
    by Devinitifor Jira Server 8.0.0 - 8.12.1, Jira Data Center 8.0.0 - 8.12.1 and more versions
    Versions available for Jira Server 4.0 - 7.13.17
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Deviniti supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Deviniti supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Guide users through your workflow with a variety of hints for optimal clarity and user experience

    Guide users through your workflow with a variety of hints for optimal clarity and user experience

    Guide users through your workflow with a variety of hints for optimal clarity and user experience

    Clear guide to conditions needed for a transition

    Custom button colors to manifest the workflow

    Hints that help avoid workflow errors

    Display precise requirements that need to be met before the user can make a transition. Avoid confusion and speed up issue resolution.

    Add colors to workflow buttons to make navigation in Issue View intuitive and fast. Use custom colors to make your project stand out.

    Provide clear descriptions of statuses and transitions to minimize workflow errors stemming from misunderstandings and create a user-friendly experience.

    Clear guide to conditions needed for a transition

    Custom button colors to manifest the workflow

    Hints that help avoid workflow errors

    Display precise requirements that need to be met before the user can make a transition. Avoid confusion and speed up issue resolution.

    Add colors to workflow buttons to make navigation in Issue View intuitive and fast. Use custom colors to make your project stand out.

    Provide clear descriptions of statuses and transitions to minimize workflow errors stemming from misunderstandings and create a user-friendly experience.

    More details

    Help improves Jira user experience by providing an extensive set of customizable Issue View user interface upgrades for Jira Software to make workflow more intuitive and efficient.

    Help lets you:

    • Display conditions for each transition in a dedicated tab, with indication which conditions still need to be fulfilled.
    • Display detailed descriptions of statuses and transitions in a dedicated panel.
    • Boost user experience with colorful status buttons that help distinguish your project and highlight workflow elements.
    • Configure visibility of a dedicated tab displaying hints for user groups and projects.
    • Customize hint buttons with icons, text, and links.

    More details

    Help improves Jira user experience by providing an extensive set of customizable Issue View user interface upgrades for Jira Software to make workflow more intuitive and efficient.

    Help lets you:

    • Display conditions for each transition in a dedicated tab, with indication which conditions still need to be fulfilled.
    • Display detailed descriptions of statuses and transitions in a dedicated panel.
    • Boost user experience with colorful status buttons that help distinguish your project and highlight workflow elements.
    • Configure visibility of a dedicated tab displaying hints for user groups and projects.
    • Customize hint buttons with icons, text, and links.

    Reviews for cloud

    (10)
    Sign in to write a review
    by Kim Roland Rasmussen on 2015-06-20
    Great plugin. It helped figure out why some workflow actions weren't visible.
    Was this review helpful?YesNo
    by Jeff Peters on 2014-12-09
    Highly useful and tailorable plugin that readily adds to users' experience, giving the individuals insight into the established business logic for their workflow and more. This vendor is extremely prompt and personable in responding to customer's suggestions for enhancing their product. Very impressive!
    Was this review helpful?YesNo
    by Alan Moore on 2013-08-02
    Very useful plugin, saves much time figuring out why an option isn't available. Astoundingly quick support too - reported a bug and it was fixed in 75mins :D
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Michal on 2013-02-06
    Very useful. It wasn't a big fun to look every time to workflows configuration. So, in my humble opinion "must have" if you are administrator. I'm looking forward for feature: a mouseover show groups/people on selected condition. This surely will close questions about "who/which/why not me"?
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Mathieu SAADE on 2012-11-07
    Very helpfull plugin already used in production on a version 4.4.4 of JIRA. Looking forward to use the 2.x version of your plugin. What I don't understand is why your add your specific business description to a transition and don't use the already built-in description property.
    Was this review helpful?YesNo
    Deviniti

    Hi Mathieu, 

    Thank you for your rate. We know about this excessive feature - will be removed soon.

    Krzysztof Skoropada

    Reviews for server

    (10)
    Sign in to write a review
    by Kim Roland Rasmussen on 2015-06-20
    Great plugin. It helped figure out why some workflow actions weren't visible.
    Was this review helpful?YesNo
    by Jeff Peters on 2014-12-09
    Highly useful and tailorable plugin that readily adds to users' experience, giving the individuals insight into the established business logic for their workflow and more. This vendor is extremely prompt and personable in responding to customer's suggestions for enhancing their product. Very impressive!
    Was this review helpful?YesNo
    by Alan Moore on 2013-08-02
    Very useful plugin, saves much time figuring out why an option isn't available. Astoundingly quick support too - reported a bug and it was fixed in 75mins :D
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Michal on 2013-02-06
    Very useful. It wasn't a big fun to look every time to workflows configuration. So, in my humble opinion "must have" if you are administrator. I'm looking forward for feature: a mouseover show groups/people on selected condition. This surely will close questions about "who/which/why not me"?
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Mathieu SAADE on 2012-11-07
    Very helpfull plugin already used in production on a version 4.4.4 of JIRA. Looking forward to use the 2.x version of your plugin. What I don't understand is why your add your specific business description to a transition and don't use the already built-in description property.
    Was this review helpful?YesNo
    Deviniti

    Hi Mathieu, 

    Thank you for your rate. We know about this excessive feature - will be removed soon.

    Krzysztof Skoropada

    Reviews for Data Center

    (10)
    Sign in to write a review
    by Kim Roland Rasmussen on 2015-06-20
    Great plugin. It helped figure out why some workflow actions weren't visible.
    Was this review helpful?YesNo
    by Jeff Peters on 2014-12-09
    Highly useful and tailorable plugin that readily adds to users' experience, giving the individuals insight into the established business logic for their workflow and more. This vendor is extremely prompt and personable in responding to customer's suggestions for enhancing their product. Very impressive!
    Was this review helpful?YesNo
    by Alan Moore on 2013-08-02
    Very useful plugin, saves much time figuring out why an option isn't available. Astoundingly quick support too - reported a bug and it was fixed in 75mins :D
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Michal on 2013-02-06
    Very useful. It wasn't a big fun to look every time to workflows configuration. So, in my humble opinion "must have" if you are administrator. I'm looking forward for feature: a mouseover show groups/people on selected condition. This surely will close questions about "who/which/why not me"?
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Mathieu SAADE on 2012-11-07
    Very helpfull plugin already used in production on a version 4.4.4 of JIRA. Looking forward to use the 2.x version of your plugin. What I don't understand is why your add your specific business description to a transition and don't use the already built-in description property.
    Was this review helpful?YesNo
    Deviniti

    Hi Mathieu, 

    Thank you for your rate. We know about this excessive feature - will be removed soon.

    Krzysztof Skoropada

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$20050 users$250100 users$300250 users$400500 & upAdditional pricing details
    50 users$300/year100 users$500/year250 users$800/year500 users$1,000/year750 users$1,500/year1000 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Deviniti provides support for this app.

    Deviniti provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 2.4.1 Jira Server 8.0.0 - 8.12.1 Released 2020-06-17

    Summary

    Bugfix release

    Details

    Problem with attachments on Customer Portal has been fixed

    Versions

    Version 2.4.1 Jira Data Center 8.0.0 - 8.12.1 Released 2020-06-17

    Summary

    Bugfix release

    Details

    Problem with attachments on Customer Portal has been fixed

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Help (a.k.a. Conditions Validator) via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Help (a.k.a. Conditions Validator). You're prompted to log into MyAtlassian. Help (a.k.a. Conditions Validator) begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Help (a.k.a. Conditions Validator) versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Help (a.k.a. Conditions Validator) via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Help (a.k.a. Conditions Validator). You're prompted to log into MyAtlassian. Help (a.k.a. Conditions Validator) begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Help (a.k.a. Conditions Validator) versions compatible with your instance, you can look through our version history page.

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