OVERALL RATINGS
INSTALLS
12
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appManage customer satisfaction, feedback and surveys - CSAT, NPS, CES, or custom - in Jira and Jira Service Management
Customer Satisfaction, Net Promoter Score and more
Add Customer Satisfaction, Net Promoter Score and custom surveys in Myra. Myra renders surveys where your customers already are. Be it the customer portal or external sites, that make Myra an omnichannel solution.
See your CSAT, NPS & CES trends at a glance
One dashboard shows CSAT, NPS and CES trends across every project, with no exports, no separate BI tools, and no spreadsheets to reconcile, all without leaving Jira Service Management.
Turn scores and ratings into a live trust badge
High scores do not have to stay buried in a dashboard. Embed a live, real-time score badge on your JSM portal or any external website, always current and never a static screenshot, as a visible proof.
More details
Customer Feedback and Surveys in Jira - in a better way
- Collect Customer Satisfaction, Net Promoter Score, Customer Effort Score and configure custom surveys in the customer portal, via web widgets embedded in the UI of your own site or product, or via shareable links
- Boost customer engagement by embedding the survey form in your own product
- Receive 2-4x more responses with Myra’s omnichannel approach compared to email-only collections
- Store all data inside Jira and on the Atlassian Forge, nothing leaves Atlassian Cloud. It is a safe and scalable solution
- Link feedback items to Jira issues for service recovery, remediation actions or follow-ups
- Embed live score badges in the customer portal or your website, which improves customer trust and loyalty
- Generate one-click rating links from Jira Automation and send them by email — no manual copying, pre-filled scores included
Try it free! Works with Jira and Jira Service Management Cloud.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Myra: Customer Feedback, Survey, Rating (CSAT, NPS and more) integrates with your Atlassian app
Version information
Version 4.15.0•for Jira Cloud
- Release date
- Aug 3rd 2026
- Summary
- Minor version update
- Details
Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial