ITPrior to version 3.0 (JIRA 6.0) this was a 3-4 star product. Very useful, pretty intuitive. Rough around the edges but useable and we were hopeful for some minor improvements.
Now (3.0+) I think they've taken some steps back.
The interface is cumbersome and non-intuitive and there isn't much for documentation.
Also, we're no longer able to modify the "Created By" field which makes this spammy (now every task created also sends an email because all are created from a single user).
Also no longer able to export & import to XML which reduces some utility, backups, bulk editing, etc.
A very annoying bug with "Reporter" isn't actually being used as reporter - it's using "Created By" so the admin setting up these tasks is getting tons of spam and more work on his plate.
List pagination isn't an improvement, especially without filters.
Customizable columns are nice except they do NOT remember your settings so it's actually a downgrade IMO. Plus it doesn't allow custom fields, which would have made it a lot more useable
We're still using this, but it took a serious hit with the latest upgrade.
I hope these issues are fixed so I can move this back to 4 stars and get rid of my headache.
I can recommend this plugin before 3.0 but not now. Hopefully changes are coming soon.
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