Free app
OVERALL RATINGS
INSTALLS
2
SUPPORT
- Partner Supported
Key highlights of the appMap your on-premises and cloud infrastructure in real-time and automatically group servers into business applications
Auto-Populate JSM Assets with Live Infrastructure
Faddom discovers your live infrastructure, servers, VMs, cloud instances, and applications, and syncs them into JSM Assets using a pre-built schema. No manual configuration needed, your CMDB stays accurate from day one.
One Schema, Every Hybrid Environment
All object types, attributes, and mappings are created automatically on first sync. Each object is enriched with platform-specific attributes, OS details, risk scores, and custom tags, giving your team full context.
Map Application Dependencies, Not Just Assets
Beyond servers, Faddom syncs application objects with related servers into JSM Assets. Each object links to its dependency map in Faddom, giving teams the context to accelerate root cause analysis and incident response.
Supporting media
More details
Faddom populates JSM Assets with live infrastructure discovery data, keeping your CMDB accurate and up to date.
Key Integration Features
- Pushes live discovery data into JSM Assets, keeping your CMDB accurate without manual maintenance
- Covers all major platforms: VMware, AWS, Azure, GCP, Nutanix, Oracle Cloud, and manually added servers
- Synced objects include platform-specific attributes, network details, OS info, and a link back to Faddom
- Custom tags defined in Faddom sync automatically as additional attributes on all synced objects
- Application objects sync with related servers, map URL, type, and folder structure
- Schema is fully automated, with object types and mappings generated in minutes
- Sync history shows entity counts and whether each run was triggered manually or by schedule
Requirements
- Faddom installed with data sources configured - faddom.com
- Jira Service Management Premium or Enterprise plan
- Faddom JSM Integration app installed from the Atlassian Marketplace
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Faddom Integration for Jira Service Management Assets integrates with your Atlassian app
Version information
Version 2.3.0•for Jira Cloud
- Release date
- May 5th 2026
- Summary
- Single Source of Truth: Faddom Live Discovery, Automatically Synced into JSM
- Payment model
- Free
- License type
- Commercial