Extend Customer Portal for Jira Service Management

by Involit Bilişim A.Ş.

works with Jira Cloud

Free app

OVERALL RATINGS
INSTALLS
SUPPORT: Partner Supported
TRUST SIGNALS

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Overview

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Privacy & Security

Support

Installation

Key highlights of the appAdd more properties portal tickets

Extra field and linked issue view

Extend request details with configurable fields and linked issue visibility to give customers better context directly in the portal.

Space settings configuration panel

Configure Customer Portal behavior in one place. Control detail mappings, linked issue visibility and panel customization with flexible admin settings.

Card View

Transform linked work into a visual customer experience with structured Card Views for cleaner and easier request tracking.

More details

Extend Portal View enhances the JSM Customer Portal by letting space admins configure which custom/extra fields are displayed per Request Type, and whether linked issues are shown. Customers see a clean, responsive panel on the request detail page showing only the fields and linked issues the admin has configured.

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Extend Customer Portal for Jira Service Management integrates with your Atlassian app

Version information

Version 2.28.0•for Jira Cloud

Release date: Jun 12th 2026
Summary: Minor version update
Details: Minor version update
Payment model: Free
License type: Commercial - no charge