OVERALL RATINGS
INSTALLS
1
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appSmarter approval workflows for Jira Service Management
Configure smart approval rules
Set condition-based rules that identify the right approvers automatically while keeping approval configuration simple and manageable.
Keep agents in control
Prepare the right approvers automatically, then let agents review the request and decide when it is ready to be sent for approval.
Give customers a clear approval queue
Give approvers a dedicated portal view where outstanding approval requests are easy to find, review and action.
More details
Smart Approval Manager gives Jira Service Management teams greater control over customer approval workflows. Configure condition-based approval rules, assign one or multiple approvers, allow agents to review approvals before sending, and provide customers with a clear My Approvals experience in the JSM portal. Supports ALL or ANY approver modes, approval reminders, cancellation, configurable workflow transitions and required decline reasons. Built on Atlassian Forge with no external application server or external data egress.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy and security questionnaire has been filled by the partner
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Smart Approval Manager integrates with your Atlassian app
Version information
Version 3.2.0•for Jira Cloud
- Release date
- Aug 28th 2026
- Summary
- Initial release of Smart Approval Manager for JSM
- Details
Initial Marketplace release of Smart Approval Manager for Jira Service Management. Configure condition-based approval rules, assign one or multiple approvers, keep agents in control of when approvals are sent, and give customers a dedicated portal view for outstanding approvals. Includes ALL or ANY approver modes, approval reminders, cancellation, configurable workflow transitions and required decline reasons.
- Payment model
- Paid via Atlassian
- License type
- Commercial