Free app
OVERALL RATINGS
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3
SUPPORT
- Partner Supported
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Overview
Reviews
Privacy & Security
Support
Installation
Key highlights of the appLive user activity inside your issues
Supporting media
More details
Real-Time Work Item User is a feature that monitors user activity on a Jira Work Item. It shows which users are currently viewing the Work item and which users recently viewed or closed it within a defined time window. This helps teams understand engagement, improve collaboration, and keep track of who is actively involved in an Work item.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Real-Time Work Item User integrates with your Atlassian app
Version information
Version 2.35.0•for Jira Cloud
- Release date
- Dec 8th 2025
- Summary
- Adds real-time work item viewer tracking with improved presence detection
- Details
- Real-Time Active User Tracking
Displays users who are currently viewing the issue with instant presence detection. - Recent Viewers Panel
Shows the latest users who accessed the issue, helping teams understand engagement history. - Improved Presence Logic
Heartbeat-based status updates ensure accurate active/inactive user representation.
- Real-Time Active User Tracking
- Payment model
- Free
- License type
- Commercial