Contextra - File Field for Jira

by Contextra Labs

works with Jira Cloud

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SUPPORT: Partner Supported
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Key highlights of the appAttachment custom fields with upload rules, and your choice of portable Jira attachments or private storage

Portable or Private storage - your choice

Choose Portable for real Jira attachments that survive an uninstall, or Private for storage that's hidden from Jira's native panel and available at issue creation, with your own per-field limits.

Now on the Jira Service Management portal

Add the field to any request type and it appears right on the customer’s portal form, with your configured rules enforced, alongside Jira’s native attachment control.

Uploads are checked server-side, not just trusted

Every upload is validated against your rules on the server: file type, size, and count, not only in the browser. Set the rules once per field; every upload is held to them, every time.

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Add dedicated attachment fields to Jira issues, visible on JSM requests - separate from the single built-in attachment box, with rules you control.

Set per field: allowed file types, a max size, and file count limits.

Choose storage per field:

Portable - real Jira attachments. Survive an uninstall, work with Jira’s own export, search and permissions.
Private - this app’s own storage, hidden from Jira’s attachment panel and available at issue creation.

Bulk-export every file as a ZIP, in either mode. Uploads are validated server-side, not just in your browser - including a check that a file’s content matches its extension.

What to know: the field appears on JSM portal forms; Portable-mode files are added after the issue exists. Private-mode files do not survive an uninstall (export first). Neither mode restricts file access beyond your normal Jira issue permissions.

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Contextra - File Field for Jira integrates with your Atlassian app

Version information

Version 3.1.0•for Jira Cloud

Release date: Sep 12th 2026
Summary: Minor version update
Details: Minor version update
Payment model: Paid via Atlassian
License type: Commercial