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Key highlights of the appReal-time SLA monitoring, breach prediction & root-cause insights for Jira
Executive Health Score
A single 0–100 score with an A–F grade blending compliance, risk, resolution speed, reopen rate, and workload — so your team's SLA health is clear at a glance, no digging required.
AI-Style Breach Prediction
Every ticket gets a live risk score based on elapsed time and priority. See exactly which issues are about to breach their SLA — before they do, not after.
Automatic Root-Cause Analysis
Rule-based diagnosis surfaces why SLAs are being missed — chronic backlog, status bottlenecks, assignee overload — each with a concrete recommended action.
More details
SLA Pulse for Jira is built by PulseRook, a solo-founder studio focused on transparent, rule-based enterprise tools. Unlike AI-driven competitors, every insight in SLA Pulse is deterministic and explainable — no black-box predictions, no external API costs, no data leaving your Jira instance. Built natively on Atlassian Forge with React. Free 30-day trial included. Email support with 24-hour response time.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
SLA Pulse for Jira integrates with your Atlassian app
Version information
Version 2.5.0•for Jira Cloud
- Release date
- Aug 19th 2026
- Summary
- Security fix: authorization check added to group assignments lookup
- Details
This release adds a defense-in-depth authorization check to the SLA Health by Group feature, using Forge's official authorize() API alongside an existing manual permission check, addressing AMS-62341. No other functional changes. Includes: Executive Health Score, breach prediction, root-cause diagnosis, SLA health by group, customizable SLA rules, Slack alerts, CSV/PDF export, admin-only settings.
- Payment model
- Paid via Atlassian
- License type
- Commercial