Merge Assistant

by La Forge

works with Jira Cloud

OVERALL RATINGS
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SUPPORT: Partner Supported
TRUST SIGNALS

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Overview

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Privacy & Security

Support

Installation

Key highlights of the appSmart duplicate detection and seamless issue merging for Jira & JSM

Pick duplicates across any project

Suggested duplicates appear inline in the issue panel. Pick from the list, mark as duplicate without copying, or scan manually — scoped to one project or many.

Self-tuned duplicate matching

The duplicate matcher learns your project's vocabulary. Rare technical terms count more than generic words, so matches sharpen over time. Refreshes itself in the background. No setup, no external API.

JSM ready, Jira native

Custom fields auto-merged, sub-tasks carry their full context, JSM customers notified with no portal leaks. Pick the direction, preview the diff, sync future comments. Every action auditable.

Supporting media

More details

Merge Assistant helps you keep Jira and Jira Service Management clean by automatically detecting and merging duplicate issues — individually or in bulk.

🔍 Detect smarter: Suggestions surface inline as you open a ticket. Detection learns your project's vocabulary and can scan across multiple projects.

⚙️ Merge faster: Combine duplicate issues in one click — custom fields, comments, attachments, labels and sub-tasks all carried from source to target.

🛎️ JSM-aware: On Jira Service Management projects, customers are notified when their request is merged; internal notes stay off the customer portal.

🧾 Stay transparent: Every merge is tracked in the issue history. Mark as duplicate without copying when a full merge isn't needed.

💬 Need help or want to share feedback? Visit our support portal: 👉 https://laforge.work/support

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Merge Assistant integrates with your Atlassian app

Version information

Version 2.12.0•for Jira Cloud

Release date: Jun 9th 2026
Summary: KVS read optimization — light caching, no storage format change.
Details: Lighter KVS usage via in-memory caching of JSM detection and corpus IDF, plus dedupe of refresh jobs during bulk imports. No migration.
Payment model: Paid via Atlassian
License type: Commercial