OVERALL RATINGS
INSTALLS
32
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appFinds the duplicates you would have missed, and merges them without losing the thread
Pick duplicates across any project
Suggested duplicates appear inline in the issue panel. Pick from the list, mark as duplicate without copying, or scan manually — scoped to one project or many.
Self-tuned duplicate matching
The duplicate matcher learns your project's vocabulary. Rare technical terms count more than generic words, so matches sharpen over time. Refreshes itself in the background. No setup, no external API.
JSM ready, Jira native
Custom fields auto-merged, sub-tasks carry their full context, JSM customers notified with no portal leaks. Pick the direction, preview the diff, sync future comments. Every action auditable.
Supporting media
More details
Merge Assistant helps you keep Jira and Jira Service Management clean by automatically detecting and merging duplicate issues — individually or in bulk.
🔍 Detect smarter: Suggestions surface inline as you open a ticket. Detection learns your project's vocabulary and can scan across multiple projects.
⚙️ Merge faster: Combine duplicate issues in one click — custom fields, comments, attachments, labels and sub-tasks all carried from source to target.
🛎️ JSM-aware: On Jira Service Management projects, customers are notified when their request is merged; internal notes stay off the customer portal.
🧾 Stay transparent: Every merge is tracked in the issue history. Mark as duplicate without copying when a full merge isn't needed.
💬 Need help or want to share feedback? Visit our support portal: 👉 https://laforge.work/support
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy and security questionnaire has been filled by the partner
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Merge Assistant · Detect Duplicate Issues in Jira & JSM integrates with your Atlassian app
Version information
Version 2.16.0•for Jira Cloud
- Release date
- Sep 3rd 2026
- Summary
- Now available in German and Brazilian Portuguese
- Details
The panel now speaks five languages : English, French, Spanish, German (new), Brazilian Portuguese (new)
- Payment model
- Paid via Atlassian
- License type
- Commercial