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DispatchDesk for Jira Service Management

works with Jira Cloud

OVERALL RATINGS

INSTALLS

2

SUPPORT

  • Partner Supported

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Key highlights of the appThe real-time dispatcher command centre for Jira Service Management

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More details

DispatchDesk for Jira Service Management is built natively on the Atlassian Forge platform, ensuring full data residency and enterprise-grade security. All data is stored exclusively within Atlassian’s infrastructure using Forge Key-Value Storage — no external databases, no third-party services.

The app gives field service dispatchers a live map of every technician and open ticket, drag-and-drop assignment, real-time SLA tracking, and availability management — all without leaving Jira Service Management.

Built for operations teams managing mobile or field-based technicians who need fast, visual dispatching and SLA oversight in a single command centre.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

DispatchDesk for Jira Service Management integrates with your Atlassian app

Version information

Version 4.8.0for Jira Cloud

Release date
Apr 15th 2026
Summary
Initial public release
Details

Minor version update

Payment model
Paid via Atlassian
License type
Commercial

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