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About Data Center trials
OVERALL RATINGS
INSTALLS
2
SUPPORT
- Partner Supported
Key highlights of the app"Save as Draft" lets customers pause, save, and resume requests safely preventing lost data

Plug-and-Play "Save as Draft" Button
Never lose progress on long forms again. With one click, Save as Draft securely stores customer input without submitting. Fewer abandoned requests, fewer complaints, and higher satisfaction effortlessly.
My Saved Drafts View
Give customers peace of mind with a My Saved Drafts section in the portal. They can view, edit, and resume saved requests anytime, reducing friction, preventing abandoned forms, and improving support efficiency.
Improve your customer satisfaction score
Long forms, no frustration. Save as Draft lets customers pause, save, and resume requests safely preventing lost data, reducing drop-offs, and boosting both user satisfaction and service team efficiency.
More details
Our new plugin, Save as Draft – For Lengthy Forms, tackles a universal pain point in Jira Service Management (JSM): the stress of losing work. Say goodbye to the frustrating scenario where customers must abandon a request — due to missing information or interruption — only to return later and face the exasperating task of re-filling all their data.
The Solution is Seamless and Stress-Free:
We integrate a plug-and-play "Save Draft" feature directly into your JSM customer portal forms. A single, reassuring click instantly preserves all entered data, securing it to the customer's account for retrieval anytime.
This core functionality is designed for a better customer experience:
- Eliminate Restart Pain: Customers can confidently take breaks or gather external information, knowing their progress is stored exactly where they left off.
- Guaranteed Peace of Mind: We remove the underlying anxiety associated with long forms, creating a smooth and stress-free data collection process.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0.2•for Jira Data Center 10.0.0 - 10.7.4
- Release date
- Dec 7th 2025
- Summary
- Version with minor changes to fix minor bugs.
- Details
- Add serialization capabilitis
- Payment model
- Paid via Atlassian