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Key highlights of the appEliminate custom scripting. Bidirectionally sync incidents, problems, and tickets with AI and GUI-based no-code setup
Full-fidelity sync with automatic recovery
.Synchronize comments, attachments, embedded images, @mentions, relationships, and history. Smart recovery automatically handles failures, prevents duplicates, and ensures zero orphaned records during outages.
AI-powered, visual entity mapping
Use AI-assisted visual mapping to connect Zendesk tickets with Jira Service Management incidents, problems, changes, service requests, and custom issue types without any coding. Book a free demo!
Scalable architecture that protects performance
Unlike plug-in or script-based solutions, OpsHub's external hub-and-spoke architecture scales from simple ticket syncs to enterprise integrations without impacting Zendesk or Jira Service Management performance.
More details
OpsHub Integration Manager (OIM)
- Enterprise-grade security: End-to-end encryption, RBAC, OAuth, secure API, and detailed audit logs for cloud, hybrid, and on-prem environments.
- Lower total cost of ownership Automate synchronization to reduce manual effort, maintenance overhead, and dependence on technical experts while maintaining high accuracy and availability.
FAQs:
Q: What data can OpsHub synchronize between Zendesk and Jira Service Management?
A: Zendesk tickets sync bidirectionally with Jira Service Management incidents, problems, changes, service requests, and custom issue types, preserving comments, attachments, images, @mentions, links, and history.
Q: Does OpsHub need scripts or plugins to set up the integration?
A: No. Configuration is 100% no-code with visual mapping, reusable templates, and rules, eliminating the need for custom scripts or plug-ins.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 9.x•for Jira Cloud
- Release date
- Jul 24th 2026
- Summary
- Seamless issue and Project movement
- Details
For bugs fixes and updates refer to these release notes here
- Payment model
- Paid via Vendor
- License type
- Commercial