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Key highlights of the appMove to JSM without disruption or downtime, preserving all requests, issues, history, attachments, and links
Zero downtime migration to JSM
OMM enables teams to keep working during migration. Reverse sync pushes updates to JSM and syncs changes back to source, keeping compliance, audits, and reports accurate until migration completes.
Move all your service management data; intact
Migrate service requests, issues, comments, attachments, history, and links from any ALM or service management tool to Jira Service Management without losing historical context. Book a free migration slot
Handle large JSM migrations easily
Move large service management datasets with parallel processing and load balancing. Configure once and reuse across migrations. OMM runs outside JSM, helping keep the platforms stable during migration.
More details
Migrate from legacy ITSM environment to modern ITSM environment with OpsHub Migration Manager for:
- Migration at your pace: Move all or selected projects incrementally, avoiding risky lift-and-shift approaches.
- New templates & workflows adoption: Restructure projects and adopt new field templates with OMM’s intelligent data transformation, ensuring consistent, reliable data.
- No-code setup: Configure and manage migrations with a drag-and-drop GUI, suitable for both technical and non-technical users.
- High data fidelity: Preserve history and maintain compliance by ensuring the same data appears in Jira as in the source system.
- Proactive error handling: OMM’s advanced failure recovery offers real-time error detection, automated retries, error queue management, alerts, & detailed logs. This ensures swift error fixes with zero data loss.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 9.x•for Jira Cloud
- Release date
- Mar 19th 2026
- Summary
- Seamless issue and project movement
- Details
For bugs fixes and updates refer to these release notes here.
- Payment model
- Paid via Vendor
- License type
- Commercial