5,050
Customers have installed this app in at least 5,050 active instances.
5,050
Customers have installed this app in at least 5,050 active instances.
    by Zephyrfor Jira Cloud, Jira Server 7.0.0 - 7.10.1 and more versions
    Versions available for Jira Server 4.2.4 - 6.4.14
    Supported
    Zephyr supports this app.

    Get support

    Supported
    Zephyr supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.

    A visual feedback and testing tool for all teams

    A visual feedback and testing tool for all teams

    Work Collaboratively

    Annotate & Share

    Prioritize and Resolve

    Create and participate in shared exploratory testing sessions for a more efficient review process.

    Capture screenshots and easily annotate feedback, all from within your browser. Save time with clear and concise visual feedback shared centrally.

    A deep Jira integration provides a quick and painless way to ensure feedback is prioritized and implemented.

    Work Collaboratively

    Annotate & Share

    Prioritize and Resolve

    Create and participate in shared exploratory testing sessions for a more efficient review process.

    Capture screenshots and easily annotate feedback, all from within your browser. Save time with clear and concise visual feedback shared centrally.

    A deep Jira integration provides a quick and painless way to ensure feedback is prioritized and implemented.

    More details

    Capture for Jira is a collaborative testing tool allowing teams to easily provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is easily accessible for any team.

    *** Note: as of November 13, 2017 the Capture for JIRA app has transferred from Atlassian to Zephyr. All feature development and support is now done by Zephyr.

    Current customers can head to the Zephyr FAQ to find out how this change affects you. ***

    Capture for Jira 2.9 includes updates to the Jira Server plugin, as well as major updates for client browsers. All browser extensions will need to be upgraded by visiting the "Get Capture for Jira" page from your Jira instance after the server plugin is upgraded. For more information on upgrades, check out our Capture for Jira Upgrade Guide.

    More details

    Capture for Jira is a collaborative testing tool allowing teams to easily provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is easily accessible for any team.

    *** Note: as of November 13, 2017 the Capture for JIRA app has transferred from Atlassian to Zephyr. All feature development and support is now done by Zephyr.

    Current customers can head to the Zephyr FAQ to find out how this change affects you. ***

    Capture for Jira 2.9 includes updates to the Jira Server plugin, as well as major updates for client browsers. All browser extensions will need to be upgraded by visiting the "Get Capture for Jira" page from your Jira instance after the server plugin is upgraded. For more information on upgrades, check out our Capture for Jira Upgrade Guide.

    Reviews for cloud

    (88)
    Sign in to write a review
    by Venkatareddy Gudibandi on 2018-06-15
    This Capture for Jira has made capturing the screens easy. Using Chrome extn for quite sometime and a great tool to use. Looking for a way to record.
    Was this review helpful?YesNo
    Zephyr

    Hi Venkatareddy,

    Thank you for sharing your positive experience with Capture for Jira!

    Our team is already working on bringing in the requested enhancements in our upcoming product release and we will notify all our valued customers soon.

    The Zephyr Team

    by Clayton Dukes on 2018-05-10
    Wow! This thing gets permission to store all my passwords and credit cards from websites? WTF?
    Was this review helpful?YesNo
    Zephyr

    Hi Clayton,

    Here at Zephyr, our customers security is very important to us, that is why we do not store any of your Jira credentials or credit card information on our end. Anything that was attached as a screenshot will only get stored within Jira and we do not have access to that information.

    If you still have any further questions on this or the product in general, we request you to submit a ticket using the link (https://www.getzephyr.com/support), so our team can assist you further and make sure you are completely satisfied.

    The Zephyr Team

    by Tim Heger on 2018-05-03
    Does not support SSO/SAML so not much use for us. Love the tool but had to uninstall it once we implemented Okta.
    Was this review helpful?YesNo
    Zephyr

    Hello Tim,

    Sorry for the inconvenience and thank you for taking the time to bring this to our attention. Our team has already reached out to you via email to understand the issue better.

    We only support GSuite as of now from Browser Extension. The support for OKTA works from the application itself but does not work from Browser Extension. But the good news is that we will soon fix support for OKTA in our upcoming release.

    Please reach out to our support team with any further questions and concerns. We are here to help!

    https://www.getzephyr.com/support (Submit a Ticket)

    Thanks

    The Zephyr Team

    by Jim DuWaldt on 2018-04-25
    This is the detailed error I'm getting from Jira Capture tool: "URL: http://jewelcloud.atlassian.net/rest/bonfire/1.0/templates/favourites?startAt=0 Request method: GET Status code: 404 Status message: Error key: error.notfound.miscZephyr Capture for JIRA version (server): 3.1000.0Zephyr Capture for JIRA version (browser): 3.0.2.3Zephyr Capture for JIRA details: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36 Platform: Win32 -----Zephyr Capture for JIRA Plugin Properties version: 3.1000.0 buildDate: 2018-02-08T00:00:00.000Z buildNumber: licenceStatus: activated jiraVersion: 1001.0.0-SNAPSHOT jiraBuildInfo: 1001.0.0-SNAPSHOT#100082-sha1:fb6f9eba98d573d8fa75561a5a2664fdef29035e sendAnalytics: true"
    Was this review helpful?YesNo
    Zephyr

    Hi Jim,

    We are very sorry for the inconvenience being caused because of the error. We tried to reproduce this issue locally and were able to successfully recreate it. If you try to hit the URL with HTTPS instead of HTTP, so the url looks like this "URL: https://jewelcloud.atlassian.net/rest/bonfire/1.0/templates/favourites?startAt=0", it should work fine.

    If you still face any issues, please reach out to our support staff with further questions and we are here to help your team!

    https://www.getzephyr.com/support (Submit a Ticket)

    Thanks

    The Zephyr Team

    by Ariadne Taylor on 2018-04-13
    I rated this add-on two stars only because it was, at one time, a promising concept. If only it worked.
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    Zephyr

    Hi Ariadne,

    Apologies for the delayed response and we’re so sorry to hear about your experience with Capture for Jira.

    We take our customer feedback very seriously and would request an opportunity to make this right!

    Please contact us at https://www.getzephyr.com/support so our team can know more about the specific issue you faced and provide you with a prompt and satisfactory solution.

    The Zephyr Team

    Reviews for server

    (88)
    Sign in to write a review
    by Marcelo Mella on 2018-06-18
    Great plugin. Makes easy to communicate interface corrections
    Was this review helpful?YesNo
    by Anastasiia Zarukina (Teamlead) on 2018-04-11
    Great, easy to use plugin. It improves our productivity and saves time. Can't wait for more features to be added!!!
    Was this review helpful?YesNo
    by Julia Zastrow [demicon] on 2018-04-04
    Effective tool for every team! – Connected with our Jira platform, Capture fits for all needs of every team, and in particular for our Marketing team. In times of our website relaunch project, Capture allows our team to easily provide annotated visual feedback of the website directly to Jira. Another plus factor is the Zephyr support. Having any questions, the Support Team is always committed to resolve any issues fast and effectively. For us, Zephyr's Capture for Jira is definitely a 'thumps up'.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Martin Cassidy on 2015-10-29
    A great tool, but out for 600 users, only a small fraction of our users need it. Please turn captivate into a Jira application so we can have a smaller licence.
    26 out of 27 found this review helpful
    Was this review helpful?YesNo

    Pricing

    10 users$1025 users$66050 users$1210100 users$2200250 users$4400500 & upAdditional pricing details
    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $2.30
    per user/month
    Free 30 day trial

    Paid-via-Atlassian pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Zephyr provides support for this app.

    Zephyr provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-04-12

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 2.9.16.291600024 Jira Server 7.0.0 - 7.10.1 Released 2017-12-20

    Summary

    Firefox 57, Safari 11.x Support & Other enhancements

    Details

    • Enhancements for Firefox 57
    • Enhancements for Safari 11.x
    • Fixed issue where customer migrated from cloud to server were seeing error on the browser
    • Browser Extension Links are now updated to use Zephyr Extensions
    • We request Users to clear up Browser's Local Storage prior to installing the Browser Extension. Please refer to the below Support KB to help you do that.

    https://support.getzephyr.com/hc/en-us/articles/115005857166-Data-storage-limitation-Error-Capture-for-Jira-hit-a-data-storage-limitation-

    Known Issues

    With the recent version of JIRA 7.6.1, there are some changes related to an additional response header being returned by JIRA, preventing the iFrame to Open - this is currently preventing Epic Creation from Browser Extension.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Capture for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Capture for Jira. You're prompted to log into MyAtlassian. Capture for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Capture for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Capture for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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