4,849
Customers have installed this app in at least 4,849 active instances.
4,849
Customers have installed this app in at least 4,849 active instances.
    by Zephyrfor Jira Cloud, Jira Server 7.0.0 - 7.12.1 and more versions
    Versions available for Jira Server 4.2.4 - 6.4.14
    Supported
    Zephyr supports this app.

    Get support

    Supported
    Zephyr supports this app.

    Get support

    The #1 visual feedback and collaborative testing tool – designed for the entire team. See it in action with a FREE TRIAL

    The #1 visual feedback and collaborative testing tool – designed for the entire team. See it in action with a FREE TRIAL

    The #1 visual feedback and collaborative testing tool – designed for the entire team. See it in action with a FREE TRIAL

    Work Collaboratively

    Annotate & Share

    Prioritize and Resolve

    Everyone can create and participate in shared exploratory testing sessions for a faster and more efficient review process.

    Capture screenshots and easily annotate feedback, all from within your browser. Save time with clear and concise visual feedback shared centrally.

    A deep Jira integration provides a quick and painless way to ensure feedback is prioritized and implemented.

    Work Collaboratively

    Annotate & Share

    Prioritize and Resolve

    Everyone can create and participate in shared exploratory testing sessions for a faster and more efficient review process.

    Capture screenshots and easily annotate feedback, all from within your browser. Save time with clear and concise visual feedback shared centrally.

    A deep Jira integration provides a quick and painless way to ensure feedback is prioritized and implemented.

    More details

    Capture for Jira is a collaborative testing tool allowing teams to easily provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is easily accessible for any team.

    Key Features:

    • Utilize the new video recording support for Chrome browser enabling an impactful and more engaging communication process
    • Share clear and concise audio/visual feedback with easy-to-use audio and annotation tools
    • Experience enhanced browser extension UI and support for all major browsers
    • Easily download, delete and rename screenshots
    • Get improved 'search' for epics and sprints, and seamlessly link issues to them

    Have Questions? Contact Zephyr Support

    Head to Zephyr FAQ’s to know more about how the Capture for Jira app transfer from Atlassian to Zephyr affects you!

    More details

    Capture for Jira is a collaborative testing tool allowing teams to easily provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is easily accessible for any team.

    Key Features:

    • Utilize the new video recording support for Chrome browser enabling an impactful and more engaging communication process
    • Share clear and concise audio/visual feedback with easy-to-use audio and annotation tools
    • Experience enhanced browser extension UI and support for all major browsers
    • Easily download, delete and rename screenshots
    • Get improved 'search' for epics and sprints, and seamlessly link issues to them

    Have Questions? Contact Zephyr Support

    Head to Zephyr FAQ’s to know more about how the Capture for Jira app transfer from Atlassian to Zephyr affects you!

    Reviews for cloud

    (98)
    Sign in to write a review
    by Dario Bösch on 2018-08-29
    We are not able to log in to the chrome extension since Zephyr released their upade (using JIRA Cloud)
    Was this review helpful?YesNo
    by Gauke Pieter Sietzema on 2018-08-28
    We've been using this tool for some time now to get better and more specific feedback on our web-projects from our testers and clients. It's super easy for our testers to submit all the necessary data (visual and technical data) we need for our devs to reproduce issues and fix them. We did have some login problems (something with Cloud) though, so that would be an area on which you can improve.
    Was this review helpful?YesNo
    by Udit Goenka on 2018-07-15
    This plugin is super buggy
    Was this review helpful?YesNo
    Zephyr

    Hello Udit,

    Thank you for your feedback and we apologize for the issues your team is facing. My support staff would like to hop on a call to discuss in more depth what you mean by, "super buggy."

    Please reach out to our Customer Success Rep. Matthew King (matthew.king@getzephyr.com) to schedule a call to get this sorted out.

    Thanks for your time.

    - The Zephyr Team

    by Neha Walimbe on 2018-07-09
    We have been using capture for the past 1 and a half years and it is a good tool. The video recording tool with latest release is a bonus. Few improvements we would suggest is the formatting and ability to search it via JIRA filters just like the Zephyr tests (using advanced JQL). Basic formatting for bold, underline, italics etc. is still primitive. Cannot use Ctrl + B etc. to do that. The new UI is impressive indeed. I am using Chrome extension, but would love to see IE extension working as this is the browser that our clients mostly use.
    Was this review helpful?YesNo
    by Venkatareddy Gudibandi on 2018-06-15
    This Capture for Jira has made capturing the screens easy. Using Chrome extn for quite sometime and a great tool to use. Looking for a way to record.
    Was this review helpful?YesNo
    Zephyr

    Hi Venkatareddy,

    Thank you for sharing your positive experience with Capture for Jira!

    Our team is already working on bringing in the requested enhancements in our upcoming product release and we will notify all our valued customers soon.

    The Zephyr Team

    Reviews for server

    (98)
    Sign in to write a review
    by John Zullo on 2018-08-29
    Very useful plugin. It improves our productivity and saves time. A great way to communicate UI issues, bugs, etc... efficiently.
    Was this review helpful?YesNo
    by Robert Egorov on 2018-08-28
    I use that plugin 100 times per day. But after the latest upgrade, screenshots made by the plugin cannot be automatically open by Chrome browser (Arch Linux) due to PNG extension. I have to save it locally first :(
    Was this review helpful?YesNo
    by Dirk Kugelstadt on 2018-08-28
    Great plugin for Bug reporting. Easy interface and usage of the tool
    Was this review helpful?YesNo
    by Marcelo Mella on 2018-06-18
    Great plugin. Makes easy to communicate interface corrections
    Was this review helpful?YesNo
    by Anastasiia Zarukina (Teamlead) on 2018-04-11
    Great, easy to use plugin. It improves our productivity and saves time. Can't wait for more features to be added!!!
    Was this review helpful?YesNo

    Reviews for Data Center

    (98)
    Sign in to write a review
    by Martin Cassidy on 2015-10-29
    A great tool, but out for 600 users, only a small fraction of our users need it. Please turn captivate into a Jira application so we can have a smaller licence.
    26 out of 27 found this review helpful
    Was this review helpful?YesNo
    by aisha syed on 2015-01-15
    nice
    0 out of 4 found this review helpful
    Was this review helpful?YesNo
    by Jiri Kuzel on 2014-11-01
    rly good and fast tool, but if I'm will use a middle scroll mouse button for moving to do to sides, plugin freeze and I lost my data.:/
    Was this review helpful?YesNo
    by Michael Holmes on 2014-10-29
    Love it, templating defects for different environments and defaults helps us to obtain consistent bug reports from developers, support and the test team. Pre-populating issues with detected in version, a triage label, default assignee for particular bug types.
    1 out of 2 found this review helpful
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$66050 users$1,210100 users$2,200250 users$4,400500 & upAdditional pricing details
    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $2.30
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Can I install this app in a Data Center product?

    This app does not have a a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Zephyr provides support for this app.

    Zephyr provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-07-03

    Summary

    Major Release (Browser Extension UI Enhancement, Video Recording For Chrome)

    Details

    Video Recording Feature for Chrome

    Enhanced Browser Extension UI

    Session Creation/View UI Enhancement (Can be Launched from Context Menu on Top Right Corner)

    Template Creation/View UI Enhancement (Can be Launched by Clicking on "View all Templates & Variables")

    Easily Download, Delete and Rename Screenshots

    'Search' for Sprints and Seamlessly associate them to Issues.

    Ability for Users to go Full page view for screenshot annotations

    Changes to all UI component to look like JIRA style

    Fix for Safari User - Capture more one image capture in Safari

    Performance Enhancements - Browser Extension

    And Much More …(Please refer to ZephyrDocs for Extension Changes)

    Versions

    Version 2.9.17.291700032 Jira Server 7.0.0 - 7.12.1 Released 2018-07-03

    Summary

    Major Release (Browser Extension UI Enhancement, Video Recording For Chrome)

    Details

    Video Recording Feature for Chrome

    Enhanced Browser Extension UI

    Session Creation/View UI Enhancement (Can be Launched from Context Menu on Top Right Corner)

    Template Creation/View UI Enhancement (Can be Launched by Clicking on "View all Templates & Variables")

    Easily Download, Delete and Rename Screenshots

    'Search' for Sprints and Seamlessly associate them to Issues.

    Ability for Users to go Full page view for screenshot annotations

    Changes to all UI component to look like JIRA style

    Support for SSO OKTA Customers

    Fix for Safari User - Capture more one image capture in Safari

    Performance Enhancements - Browser Extension

    And Much More …(Please refer to ZephyrDocs for Extension Changes)

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Capture for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Capture for Jira. You're prompted to log into MyAtlassian. Capture for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Capture for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Capture for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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