427
Customers have installed this app in at least 427 active instances.
427
Customers have installed this app in at least 427 active instances.
427
Customers have installed this app in at least 427 active instances.
    by Frank PolscheitTop Vendor
    Frank Polscheit is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 7.4.0 - 8.3.2, Jira Data Center 7.4.0 - 8.3.2 and more versions
    Versions available for Jira Server 6.0 - 7.3.9
    Supported
    Frank Polscheit supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Frank Polscheit supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Frank Polscheit supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention

    Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention

    Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention

    Approach

    Basic Features

    Integration into Confluence

    Focus on risk, criticality, severity etc. of issues by visualizing that as traffic-light fields: you determine colors and labels. Additionally, you can configure own dynamic rules for automatic setting of traffic-lights.

    Configure traffic-light fields by setting options to any combination of lights in any color you need and optionally add labels, too. Also, specify project roles for create/edit/read-permissions and rules for automation.

    Use the new macro "traffic-lights" on your Confluence page to display issues selected by a Jira filter with specified columns and traffic-lights, have a look at https://polscheit.atlassian.net/wiki/x/AQDeBw

    Approach

    Basic Features

    Dynamic rules for automation

    You can configure new traffic-light custom fields by setting options to any combination of lights in any color you need and optionally add labels, too. The purpose is NOT to replace any human by an intelligent algorithm.

    Use traffic-light custom fields like criticality for issues or user requests of JIira Service Desk.

    Automize processing by listeners.

    Extend Jira's search result by your traffic-light columns to sort and get an overview.

    Specify dynamic rules, which are highly flexible to treat complex circumstances. Using them within a Jira listener or workflow function, you can set custom fields to any traffic-light option value you want automatically.

    Approach

    Basic Features

    Dynamic rules for automation

    You can configure new traffic-light custom fields by setting options to any combination of lights in any color you need and optionally add labels, too. The purpose is NOT to replace any human by an intelligent algorithm.

    Use traffic-light custom fields like criticality for issues or user requests of JIira Service Desk.

    Automize processing by listeners.

    Extend Jira's search result by your traffic-light columns to sort and get an overview.

    Specify dynamic rules, which are highly flexible to treat complex circumstances. Using them within a Jira listener or workflow function, you can set custom fields to any traffic-light option value you want automatically.

    More details

    Create new field(s) as traffic-lights to represent various business needs. Configure all options according to your needs having customizable colors and labels like pink (escalation), red, yellow and green. You can add additional traffic-light options with any combination of lights in any colors and enter a label to be displayed on the right.

    More details

    Create new custom field(s) as traffic-light to represent various business needs. By default, all necessary options are automatically created: pink (escalation), red, amber (trending to red), yellow, chartreuse (trending to yellow) and green. You can add additional traffic-light options with any combination of lights in any colors and also enter a label to be displayed on the right.

    You can define complex statements taking all issue methods into account, from current issue status until issue's parent object or status of children to determine, what traffic-light status to set: just program your rule in javascript syntax (please read "Documentation" on the right)!

    Using Jira ServiceDesk v3.4.0 or newer, you can integrate any traffic-light custom field on Portal Requests as well.

    Paying for this app, you will get one of the best supports available in the Marketplace as you can read within all the user reviews!

    Migration from ServiceRocket: 50% discount, https://promo.atlassian.com/GK7XB3

    More details

    Create new custom field(s) as traffic-light to represent various business needs. By default, all necessary options are automatically created: pink (escalation), red, amber (trending to red), yellow, chartreuse (trending to yellow) and green. You can add additional traffic-light options with any combination of lights in any colors and also enter a label to be displayed on the right.

    You can define complex statements taking all issue methods into account, from current issue status until issue's parent object or status of children to determine, what traffic-light status to set: just program your rule in javascript syntax (please read "Documentation" on the right)!

    Using Jira ServiceDesk v3.4.0 or newer, you can integrate any traffic-light custom field on Portal Requests as well.

    Paying for this app, you will get one of the best supports available in the Marketplace as you can read within all the user reviews!

    Migration from ServiceRocket: 50% discount, https://promo.atlassian.com/GK7XB3

    Reviews for cloud

    (34)
    Sign in to write a review
    by Sean Yang on 2019-08-15
    Great support from Frank. Almost immediate response and super quick resolution of bugs.
    Was this review helpful?YesNo
    by Hiren Trivedi on 2019-07-21
    Really impressed & satisfied with a quick support provided by Frank. We love using this plug-in, and especially the confluence macro.
    Was this review helpful?YesNo
    by Olivier Houde on 2019-03-28
    Very faster service, positive attitude ! Very satisfied !
    Was this review helpful?YesNo
    by Kathryn Reddick on 2018-06-25
    Frank worked hard to answer my questions and provide real examples and assistance for my questions. Frank understood that I am not technical and don't write code myself, so he was very patient with me! Traffic Lights that I set up so far are working ok.
    Was this review helpful?YesNo
    by Archi Sarkar Goyal on 2018-06-18
    Awesome support! We had some nuanced use cases for the add-on and Frank worked tirelessly to ensure that our application worked seamlessly across JIRA. Definitely impacted our productivity multi-fold in very positive way.
    Was this review helpful?YesNo

    Reviews for server

    (34)
    Sign in to write a review
    by Kamalesh Samal on 2019-07-30
    I really appreciate the way you support your customers.
    Was this review helpful?YesNo
    by Paulina on 2019-06-20
    Will you have a Data Center version?
    Was this review helpful?YesNo
    Frank Polscheit

    Since some years, my app has already set the prior/older DC-flag. In autumn last year, Atlassian has introduced the new data center user-tier with higher prices and a new extended approval process: this needs a lot of additional efforts for testing, documenting etc. etc. to fulfill their requirements. Until autumn this year, Atlassian has announced to accept the older DC-flag, so you can install the current server edition within your Jira Data Center and just pay the smaller fee. Kind regards,Frank

    by Victor Bertschinger on 2019-02-12
    This product is great! Easy to use, and very will integrated in jira. This Traffic Light plugin allows us to extend jira tracking and reporting in ways that are simply not possible otherwise. The support is awesome and unparalleled - very responsive with support questions and enhancement requests. In fact, I have never seen service this good.
    Was this review helpful?YesNo
    by Yagnesh Bhat on 2018-10-19
    Pretty useful plugin with quick responses from the vendor in case of any issues. Highly recommend!
    Was this review helpful?YesNo
    by Michael Bernhard on 2018-10-11
    Very simple and useful add-on - love it! :-) Support is extraordinary - response within minutes! Had two customization requests which were implemented within hours! Simply awesome! Thanks a lot Frank!
    Was this review helpful?YesNo

    Reviews for Data Center

    (34)
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    none
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Shai Dahan on 2017-08-03
    When can we expect a compatible add-on version to latest JIRA version 7.4.2?
    Was this review helpful?YesNo
    Frank Polscheit

    Due to summer holidays, there was a little delay. Already updated, now.

    by MSXGRZ525 Licensing AVL/GRZ on 2017-03-14
    Another request for the trafficlight, after night the adaption was done. Great and fast support.
    Was this review helpful?YesNo
    by Aurelia Hibbert on 2014-10-03
    Excellent plug-in. Easily compatible with other custom fields and helpful, speedy support as well! Impressive all-round.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Frantisek Kall on 2013-04-10
    This plugin is very useful, especially for reporting and management view. Quick and efficient support from the developer Frank. Exceeded our support expectations. Highly recommended.
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$5025 users$10050 users$200100 users$300250 users$500500 & upAdditional pricing details
    50 users$500/year100 users$750/year250 users$1,000/year500 users$1,500/year750 users$1,500/year1000 & upAdditional pricing details
    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.5
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Frank Polscheit is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Frank Polscheit is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Frank Polscheit is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2019-03-21

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 4.0.0-JIRA7-8 Jira Server 7.4.0 - 8.3.2 Released 2019-08-06

    Summary

    Compatibility Release for Jira Server with Data Center

    Versions

    Version 4.0.0-JIRA7-8 Jira Data Center 7.4.0 - 8.3.2 Released 2019-08-06

    Summary

    Data Center Initial Release

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Traffic-Lights for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Traffic-Lights for Jira. You're prompted to log into MyAtlassian. Traffic-Lights for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Traffic-Lights for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Traffic-Lights for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Traffic-Lights for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Traffic-Lights for Jira. You're prompted to log into MyAtlassian. Traffic-Lights for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Traffic-Lights for Jira versions compatible with your instance, you can look through our version history page.

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