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Claervo Privacy Guard for JSM

works with Jira Cloud

OVERALL RATINGS

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SUPPORT

  • Partner Supported

TRUST SIGNALS

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Key highlights of the appFind and fix unintended JSM customer-request sharing before it becomes an incident

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See customer-sharing risk at a glance

Scan requests, verify field readiness, and focus administrators on the sharing paths that need attention.

Turn sharing rules into enforceable policy

Scope controls by project and request type, then start in monitor-only mode before enabling automatic remediation.

Forge-only protection with no data egress

Configure detection and retention while customer metadata remains in Atlassian-hosted compute and storage.

More details

JSM requests can silently gain a wider audience through customer Organizations and Request participants. Claervo Privacy Guard gives Jira administrators a focused control plane to find and reduce that exposure.

• Scan service projects for organization and participant sharing
• Prioritize findings with deterministic, explainable risk scores
• Scope policies by project, request type, allowed domain, and audience size
• Start in monitor-only mode before enabling automatic remediation
• Clear prohibited organization sharing or remove only violating participants
• Retain a sanitized audit trail and export CSV/JSON evidence
• Map a private customer account without granting organization access

Claervo runs entirely on Atlassian Forge with no remote backend, analytics endpoint, AI processor, or customer-data egress. It does not read request descriptions, comments, attachments, or customer-authored summaries.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Claervo Privacy Guard for JSM integrates with your Atlassian app

Version information

Version 2.1.0for Jira Cloud

Release date
Aug 3rd 2026
Summary
Initial release of JSM sharing exposure detection and remediation
Details

Initial release with JSM exposure scans, deterministic risk findings, scoped policies, monitor-only rollout, revalidated manual and automatic remediation, sanitized audit evidence and exports, and a private customer-account reporting field. Forge-only with no external data egress.

Payment model
Paid via Atlassian
License type
Commercial

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