Customer as an Asset

Simple data synchronisation from JSM Customers to Jira Asset.

Key features:

• Synchronisation of all organizations and their customers.
• JSM detail fields for both entities are handled.
• Customer schema is enhanced with the user email address.

Synchronisation:

• On schedule during selected hours
• Secure web trigger: You can start the synchronisation from the automation.
• In real time when you create a new customer