OVERALL RATINGS
INSTALLS
1
SUPPORT
- Partner Supported
Key highlights of the appEnable collaborators to update ticket with elevated access
Controlled Access for Non-Agent Users
Give business stakeholders controlled visibility into Jira Service Management tickets while maintaining full administrative control over access and permissions.
Detailed Ticket View for Collaborators
Provide collaborators with a comprehensive ticket experience including SLA metrics, customer comments, attachments, and selected custom fields.
Collaborator User Management
Easily add, manage, and remove collaborators from Power Collaborator. Administrators can control user access, assign permissions, monitor collaborator status, and manage project visibility from a centralized dashboard.
More details
Power Collaborator View enables organizations to extend Jira Service Management capabilities to trusted internal users without assigning a full JSM agent license.
The app allows administrators to grant controlled elevated access to selected collaborators, enabling them to view request details, update approved fields, and add customer-facing comments directly from Jira Service Management issues.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Power collaborator integrates with your Atlassian app
Version information
Version 7.1.0•for Jira Cloud
- Release date
- Jul 1st 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial