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JSM Request Integrity

works with Jira Cloud

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SUPPORT

  • Partner Supported

TRUST SIGNALS

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Key highlights of the appDetect JSM request configuration drift before customers do

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Catch configuration drift early

Compare each scan with an accepted baseline to surface request configuration changes and regressions before customers encounter them

Know exactly what was inspected

See coverage across service projects, request types, request fields, API failures, and unsupported capabilities in every completed scan

Track integrity over time

Review scan history with score, health, coverage, changes, and regressions so administrators can see when configuration posture shifts

More details

Catch Jira Service Management configuration regressions before they reach customers.

JSM Request Integrity gives administrators a repeatable way to understand whether supported request configuration has drifted from a known-good state.

  • Scan supported JSM service projects and request configuration on demand or on a schedule
  • Establish an accepted baseline and compare future scans against it
  • Surface configuration findings with severity, confidence, project, and request-type context
  • Track scan history, coverage, important changes, and regressions
  • Exclude projects or request types that are intentionally out of scope
  • Preserve prior scan data in read-only mode when a Marketplace subscription is inactive

Built on Atlassian Forge. The app is designed to inspect supported configuration metadata rather than customer request content.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy and security questionnaire has been filled by the partner

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

JSM Request Integrity integrates with your Atlassian app

Version information

Version 2.0.0for Jira Cloud

Release date
Aug 23rd 2026
Summary
Initial Marketplace release of JSM Request Integrity
Details

Initial public release of JSM Request Integrity.

  • Scan supported Jira Service Management request configuration
  • Establish a trusted baseline and detect configuration drift
  • Surface findings with severity, confidence, project, and request-type context
  • Track scan coverage, history, and configuration changes
  • Exclude projects and request types that are intentionally out of scope
  • Preserve prior scan data in read-only mode when a Marketplace subscription is inactive
Payment model
Paid via Atlassian
License type
Commercial

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