Time Tracking Fields for Jira

Finally, I can track time separately for each salesperson. This app is very helpful and easy to use. Good job!

In two hours of working with it, I found 5 bugs. Sent a question through the support form if those bugs can be fixed soon. After one week of waiting still no response. Even though the idea is great and I was looking forward to using the app, it's not usable at the moment. So we uninstalled the app and went to looking for other solutions. UPD: the support team contacted me shortly after the review and assured me that they fixed all of the bugs, except the performance one (which is mostly on Jira Cloud end). So the app is not dead; the team is there maintaining it.

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  Terano Apps

  Hi Alex,

  Thanks again for your feedback — and sorry for the initial delay on our side. Your request was mistakenly routed to the wrong place, which was a temporary issue on our end.

  We’ve now responded to your ticket in the customer portal.

  Since your report, we’ve addressed the reported issues and released fixes. The app is actively maintained and continuously improved — we’re regularly delivering new features as well as bug fixes to make it more reliable and useful.

  Also, the promo code we offered for free use of the app (as an apology on our side) is still available — just let me know if you’d like me to generate it.

  We’d really appreciate it if you could follow up directly under your support ticket so we can continue the conversation there and assist you further.

The field behaves just like a native Jira field, which makes it very easy to adopt. We’re using different fields across multiple projects without any issues or conflicts. Everything works smoothly. Recommended, finaly a way to have multiple time fields.