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Issue Details for Jira Customer Portal

works with Jira Cloud

OVERALL RATINGS

INSTALLS

7

SUPPORT

  • Partner Supported

TRUST SIGNALS

Showing details for Cloud

Key highlights of the appShows any additional fields and SLA in the customer portal

Shows any additional fields in the customer portal

Select fields to display in the main section or side panel of the customer portal tickets

Project Settings

Set the fields you want to show for each project portal

Sub-tasks and Linked Issues fields to show

In the main section, for Sub-tasks and Linked Issues, you can select which fields to show

Supporting media

More details

This app lets you share more information with your customers about their tickets!
Go to your service project settings and, through the app settings at the project level, easily select which fields you wish to display to your customers in their customer portal tickets.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy and security questionnaire has been filled by the partner

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Issue Details for Jira Customer Portal integrates with your Atlassian app

Version information

Version 4.19.0for Jira Cloud

Release date
Aug 20th 2026
Summary
Minor version update
Details
Minor version update
Payment model
Paid via Atlassian
License type
Commercial

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