Free app
OVERALL RATINGS
SUPPORT
- Unsupported
TRUST SIGNALS
Key highlights of the appShow selected Jira fields on the JSM customer portal when your rules match
More details
Portal Extension adds an Additional information panel on Jira Service Management customer portal request pages. Admins configure which fields to surface and under which conditions, so portal users get useful context without clutter.
What it includes:
- Admin configuration page to manage field visibility rules
- Portal request detail panel for customers and unlicensed users
- Rule-based display so fields appear only when conditions match
- Read-only field values drawn from the underlying Jira request
Built for IT and service teams that need richer portal context without custom development. Install on Jira Service Management Cloud, open Apps → Portal Extension to configure rules, then verify the Additional information panel on a portal request.
Language: English UI. Designed for company-managed Jira Service Management Cloud sites using Forge.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy and security questionnaire has been filled by the partner
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Portal Extension for Jira Service Management integrates with your Atlassian app
Version information
Version 2.2.0•for Jira Cloud
- Release date
- Aug 25th 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Free
- License type
- Commercial - no charge