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    Tracking Access for Confluence

    by ServiceRocketfor Confluence Server 6.13.0 - 7.11.1 and more versions
    Versions available for Confluence Server 2.3 - 5.1.5
    Confluence Server 5.2.3 - 6.12.4
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Supported
    ServiceRocket supports this app.

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    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Get it nowFree app

    "Hit counting" allows you to anonymously track content access

    "Hit counting" allows you to anonymously track content access

    "Hit counting" allows you to anonymously track content access

    Tracking Table

    Tracking Table Macro Browser

    Tracking Info

    Tracking Table

    Tracking Table Macro Browser

    Tracking Info

    More details

    NOTE: A Free license is required to use this app. Generate from ServiceRocket Marketplace.

    Reviews for cloud

    (23)
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    by Anne EQS on 2017-01-16
    After installation macros were not working, Tracking Plugin failing with error "No bean named 'i18nResolver' is defined" This is due to missing license: Although Tracking is a free add-on, it still requires a license – the license is free as well. If you don’t have a license installed yet, you can generate a license for Tracking from our ServiceRocket Marketplace : http://marketplace.servicerocket.com/product/tracking-plugin After downloading the license, go to the following path to install the license : Confluence Administration > General Configuration > Tracking (left sidebar, under ServiceRocket Plugins section) On the Tracking licensing page, upload the .key file. For the detailed steps on installing and licensing, you can check out our ServiceRocket Documentation : https://docs.servicerocket.com/display/TRAC/Installation+and+Licensing After installation of the license plugin works fine.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    by Roman Bubiakin on 2016-11-29
    Thank you for a good plugin! We are planning to upgrade into 6.x version It will be also good to know when your plugin will support Confluence 6.x Could you please provide an estimate for us?
    Was this review helpful?YesNo
    ServiceRocket

    Hi Roman, Support for Confluence 6.x was added in version 4.2.0, released 12/23/2016. Thank you so much for leaving a review, we hope you enjoy using our app.

    by Hans-Peter Geier on 2016-08-31
    great tool for administators and other interested parties. Would wish this was part of the core product.
    Was this review helpful?YesNo
    ServiceRocket

    Hi Hans, thank you so much for leaving a review and sharing your feedback. We hope you enjoy using Tracking Access!

    by 鈴山勇生 on 2016-07-07
    hello, Tracking Plugin team, I installed add-on, but cannot use it with following error. error(original): 'マクロ 'tracking-column' のレンダリング中にエラーが発生しました : Failed to find component: No bean named 'i18nResolver' is defined' error(English): 'macro 'tracking-column' get error during rendering : Failed to find component: No bean named 'i18nResolver' is defined' Does this add-on not support Japanese? or an error caused by other reason? thank you Yuki
    3 out of 3 found this review helpful
    Was this review helpful?YesNo
    ServiceRocket

    Hello Yuki, would you mind to email us at support@servicerocket.com to further investigate this problem?

    by Ping Xiao on 2016-03-17
    Hello, I have similar behaviour. After uninstalled Tracking plugin 3.1.8 and installed 3.4.1, all other 4 ServiceRocket plugins (see below) became disabled and can't be enabled anymore. -Scaffolding v7.0.2 -Scaffolding Metadata Plugin v8.0.1 -CustomWare Reporting – Core v1.0.4 -Report v5.3.0 I rolled Tracking back to previous 3.1.8, still those 4 plugins can't enabled. When uninstall Tracking 3.1.8, there is message below in the atlassian-confluence.log. There are dependencies that are disabled. 2016-03-17 10:44:48,280 INFO [ajp-bio-8009-exec-1451] [atlassian.plugin.manager.DefaultPluginManager] disableDependentPlugins Found dependent enabled plugins for uninstalled plugin 'net.customware.confluence.plugin.tracking': []. Disabling... We have Confluence 5.5.2 on Linux Redhat 6.5 My question is if the above 4 plugins depend on Tracking plugin? Are there installation order to follow? Thanks Ping
    Was this review helpful?YesNo
    ServiceRocket

    Hi Ping, thanks for the review! The Tracking plugin shares some dependencies with Reporting and Scaffolding so a problem like this is possible (by the way, this is much improved in Reporting 6.0 and Scaffolding 8.0 - https://docs.servicerocket.com/pages/viewpage.action?pageId=19988564).

    In any case, would you mind to contact us at support@servicerocket.com as we're still finding a way to reproduce it. We'll take a closer look.

    Read more reviews

    Reviews for server

    (23)
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    by Michelle Rau on 2020-02-20
    We were able to install this in a data center staging instance of Confluence. Despite the error message the add-on appears to be working correctly. The integration with the Reporting app is great and permits filtering, sorting and other formatting of the report. It is too early to tell if it will work this well at scale in a production environment. One improvement to Tracking's built-in table would include the ability to sort in descending order, however Reporting can be used to accomplish this. Another possible improvement would be the ability to show views by time period (assuming the app can calculate that). We are looking forward to testing this out in production and if successful it would be a quantum leap forward in our ability to focus on the most viewed content.
    Was this review helpful?YesNo
    ServiceRocket

    Hi Michelle, thank you for taking the time to leave us a detailed review here. We share your excitement in discovering the potential of these apps. And what can I say, I'm already a fan of your blogs on Atlassian Community 👍👍👍

    by Ollie Guan on 2019-11-05
    Can this be applied to the data center? If I install directly in the data center , will multiple nodes have incorrect statistics?
    1 out of 1 found this review helpful
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    ServiceRocket

    Ollie, thanks for the full-star review! This app isn't officially compatible with Confluence Data Center. Take a look at our Data Center roadmap for updates.

    by Jarno Ahola on 2019-10-12
    Nice plugin. Just waiting for Confluence 7 support.
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    ServiceRocket

    Hi Jarno,

    Thank you so much for leaving us a review. We are currently working on the Confluence 7 compatibility update, please follow this page for the latest update.

    by toparch on 2019-01-23
    Good tool for me to track viewcount of very page.
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    ServiceRocket

    We're so happy to hear about how we can be a part of your success. Thank you so much for leaving a review, we appreciate it!

    by Markus Nerding on 2018-10-22
    After installation I got the "No bean named 'i18nResolver' is defined" message and tried to obtain the free licence from the vendors website. I failed because I did not know the required SEN number. Why don't you use the regular way all other add-ons handle their licences within Confluence? The documentation of the add-on an the webseite was not helpful. Disappointing!
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    Reviews for Data Center

    (23)
    Sign in to write a review
    by Anne EQS on 2017-01-16
    After installation macros were not working, Tracking Plugin failing with error "No bean named 'i18nResolver' is defined" This is due to missing license: Although Tracking is a free add-on, it still requires a license – the license is free as well. If you don’t have a license installed yet, you can generate a license for Tracking from our ServiceRocket Marketplace : http://marketplace.servicerocket.com/product/tracking-plugin After downloading the license, go to the following path to install the license : Confluence Administration > General Configuration > Tracking (left sidebar, under ServiceRocket Plugins section) On the Tracking licensing page, upload the .key file. For the detailed steps on installing and licensing, you can check out our ServiceRocket Documentation : https://docs.servicerocket.com/display/TRAC/Installation+and+Licensing After installation of the license plugin works fine.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    by Roman Bubiakin on 2016-11-29
    Thank you for a good plugin! We are planning to upgrade into 6.x version It will be also good to know when your plugin will support Confluence 6.x Could you please provide an estimate for us?
    Was this review helpful?YesNo
    ServiceRocket

    Hi Roman, Support for Confluence 6.x was added in version 4.2.0, released 12/23/2016. Thank you so much for leaving a review, we hope you enjoy using our app.

    by Hans-Peter Geier on 2016-08-31
    great tool for administators and other interested parties. Would wish this was part of the core product.
    Was this review helpful?YesNo
    ServiceRocket

    Hi Hans, thank you so much for leaving a review and sharing your feedback. We hope you enjoy using Tracking Access!

    by 鈴山勇生 on 2016-07-07
    hello, Tracking Plugin team, I installed add-on, but cannot use it with following error. error(original): 'マクロ 'tracking-column' のレンダリング中にエラーが発生しました : Failed to find component: No bean named 'i18nResolver' is defined' error(English): 'macro 'tracking-column' get error during rendering : Failed to find component: No bean named 'i18nResolver' is defined' Does this add-on not support Japanese? or an error caused by other reason? thank you Yuki
    3 out of 3 found this review helpful
    Was this review helpful?YesNo
    ServiceRocket

    Hello Yuki, would you mind to email us at support@servicerocket.com to further investigate this problem?

    by Ping Xiao on 2016-03-17
    Hello, I have similar behaviour. After uninstalled Tracking plugin 3.1.8 and installed 3.4.1, all other 4 ServiceRocket plugins (see below) became disabled and can't be enabled anymore. -Scaffolding v7.0.2 -Scaffolding Metadata Plugin v8.0.1 -CustomWare Reporting – Core v1.0.4 -Report v5.3.0 I rolled Tracking back to previous 3.1.8, still those 4 plugins can't enabled. When uninstall Tracking 3.1.8, there is message below in the atlassian-confluence.log. There are dependencies that are disabled. 2016-03-17 10:44:48,280 INFO [ajp-bio-8009-exec-1451] [atlassian.plugin.manager.DefaultPluginManager] disableDependentPlugins Found dependent enabled plugins for uninstalled plugin 'net.customware.confluence.plugin.tracking': []. Disabling... We have Confluence 5.5.2 on Linux Redhat 6.5 My question is if the above 4 plugins depend on Tracking plugin? Are there installation order to follow? Thanks Ping
    Was this review helpful?YesNo
    ServiceRocket

    Hi Ping, thanks for the review! The Tracking plugin shares some dependencies with Reporting and Scaffolding so a problem like this is possible (by the way, this is much improved in Reporting 6.0 and Scaffolding 8.0 - https://docs.servicerocket.com/pages/viewpage.action?pageId=19988564).

    In any case, would you mind to contact us at support@servicerocket.com as we're still finding a way to reproduce it. We'll take a closer look.

    Read more reviews

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    ServiceRocket provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

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    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 4.4.6 • Confluence Server 6.13.0 - 7.11.1 • Released 2020-12-30

    Summary

    Now compatible with Confluence 7.10.0

    Details

    New in this release

    • Tracking Access is now compatible with Confluence 7.10.0.

    • This version of Tracking Access works with Confluence 7.10.0, but some users will need to perform a flush cache procedure first. Details are available in this KB article.

    Previous improvements

    • Updated Confluence and development dependencies which this app relies on.

    Installation

    1. Log into your Confluence instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Tracking Access for Confluence via search. Results include app versions compatible with your Confluence instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Tracking Access for Confluence versions compatible with your instance, you can look through our version history page.

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