OVERALL RATINGS
INSTALLS
1
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appCanned responses and reply templates with dynamic tokens for faster answers in Jira and beyond
Built for teams, not just agents
Personal, project, and global scopes; colored folders; pinned favorites; suggestions by ticket type; roles managed by people or Jira groups. Personal templates stay private, always.
Templates that fill themselves in
Ticket fields and custom fields, first names, dates, fill-in blanks, dropdowns, optional paragraphs, nested templates, and math. Posting stays blocked until every blank is filled.
Write once, reuse everywhere
Insert tokens, other templates, and emoji from dropdowns; no syntax to learn. Exports round-trip with the Snipzilla desktop app, and nothing ever leaves Atlassian: zero egress, no browser extension.
Supporting media
More details
Snipzilla Templates work in Jira Software, Jira Service Management, and Jira Work Management, in 11 languages (English, German, Spanish, French, Italian, Dutch, Polish, Portuguese, Japanese, Korean, and Traditional Chinese). Runs on Atlassian: zero egress, no external services, no third-party analytics, and no browser extension. Templates support ticket fields and custom fields, first names, date and time math, fill-in blanks, dropdowns, optional paragraphs, nested templates, counters, and rich formatting including Jira panels. Teams get role management by people or Jira groups, color-coded folders, pinned favorites, usage insights, a full activity log, and company-wide import. Exports round-trip with the Snipzilla desktop text expander, so the same replies work outside Jira too. If a subscription lapses, templates stay readable and export always works.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Snipzilla Templates for Jira integrates with your Atlassian app
Version information
Version 4.7.0•for Jira Cloud
- Release date
- Aug 10th 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial