Microsoft Dynamics 365 Connector for Jira

by Kobik Tech

works with Jira Cloud

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SUPPORT: Partner Supported

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Overview

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Pricing

Privacy & Security

Support

Installation

Key highlights of the appConnect Jira and Dynamics 365 to sync records statuses comments attachments and workflows across teams

Connect Jira to Dynamics 365

Authenticate once with your Dynamics org URL, Tenant ID, Client ID, and secret to connect Jira and Microsoft Dynamics 365 securely

Configure Smart Connected Items

Create Smart Connected Items for display only one way or two way sync with field mappings plus status comments attachments and automatic Jira issue creation

Manage Dynamics records in Jira

Let Jira users view linked Dynamics records open them in Dynamics refresh data and unlink manual connections without leaving the issue view

Supporting media

More details

Built for teams that manage customer, service, and sales work across Jira and Microsoft Dynamics 365. The app lets admins configure Smart Connected Items for display-only, one-way, or two-way scenarios, with optional sync for fields, status, comments, attachments, and automatic Jira issue creation from Dynamics records. Jira users can search, link, refresh, open, and manage connected Dynamics records directly from the issue panel. Current UI and admin experience are in English.

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Microsoft Dynamics 365 Connector for Jira integrates with your Atlassian app

Version information

Version 7.0.0•for Jira Cloud

Release date: Mar 23rd 2026
Summary: Sync Jira and Dynamics 365 records with admin-configured automation
Details: Jira admin setup for Microsoft Dynamics 365 authentication using Org URL, Tenant ID, Client ID, and secret
Smart Connected Items with display-only, one-way, and two-way sync modes
Configurable field mappings between Jira issues and Dynamics records
Optional status sync with smart status matching and latest-change-wins behavior
Optional comments sync between Jira and Dynamics
Optional attachments sync between Jira and Dynamics
Automatic Jira issue creation from new Dynamics records
Jira issue panel to search, link, open, refresh, and unlink connected Dynamics records
Visible Dynamics timeline note showing when a record is linked to a Jira issue
Payment model: Paid via Atlassian
License type: Commercial