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QuotaLedger for Jira Service Management

works with Jira Cloud

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Key highlights of the appTrack JSM contract hours, tickets and credits with an explainable, auditable ledger

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See contract health before month end

Monitor covered organizations, low balances, depleted buckets, exceptions, reconciliation health and Forge SQL capacity from one project dashboard

Explain every balance movement

Show granted, consumed and remaining entitlement by contract, reconcile existing worklogs idempotently and export an auditable ledger

Simulate migrate and audit safely

Dry-run historical activity, validate opening balances, inspect alerts and trace append-only ledger actions without rewriting history

More details

QuotaLedger helps MSPs, consultancies and service teams replace entitlement spreadsheets with a contract-aware ledger inside Jira Service Management.

• Configure fixed-term, monthly recurring or prepaid contracts.
• Consume minutes, tickets or credits from Jira worklogs and requests.
• Apply rounding, multipliers, allocation, rollover and overage policies deterministically.
• Explain grants, consumption, reversals, adjustments, expiry and rollover from the issue, project and organization views.
• Reconcile delayed or changed events, close periods with revisioned checksums, and export CSV plus a versioned JSON manifest.
• Give portal customers a deliberately limited request-level summary.

Runs on Atlassian Forge with no remote backend, egress domains or third-party analytics.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

QuotaLedger for Jira Service Management integrates with your Atlassian app

Version information

Version 2.0.0for Jira Cloud

Release date
Aug 18th 2026
Summary
Initial release of the explainable JSM contract-entitlement ledger
Details

Initial Marketplace release of QuotaLedger for Jira Service Management.

• Fixed-term, monthly recurring, and prepaid contracts.
• Minutes, ticket allowances, and service credits with deterministic rounding, allocation, rollover, and overage.
• Project, issue, organization, administration, and authenticated portal views.
• Append-only corrections, reconciliation, period close/reopen, CSV export, and versioned JSON manifests.
• Forge-only compute and storage with no remote backend or third-party analytics.

Payment model
Paid via Atlassian
License type
Commercial

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