UniPortal | Service Requests from Many Sites
OVERALL RATINGS
INSTALLS
8
SUPPORT
- Partner Supported
Key highlights of the appDisplay multi-instance requests (Jira Service Management, Salesforce, Azure) in one, unified view
Design a Customer Portal & Announcements
Design a personalized customer portal. Add corporate announcements and customize the layout to match your brand identity. Deliver a modern, user-friendly help center experience without coding.
Single & Cross-Instance Advanced My Requests Table
Upgrade your customer portal table. Display extra columns like Assets and SLAs. Whether you run a single JSM instance or merge multiple Jira service desks, your customers get one unified, data-rich view.
Display All Tickets in One Portal
Bring third-party tools to your JSM help desk. Seamlessly aggregate and display requests from Salesforce and Azure DevOps in the same table alongside your Jira tickets. No more switching contexts for your customers.
Supporting media
More details
BOOK A DEMO | SOLUTION PARTNERS | SOC 2 (TRUST CENTER)
UniPortal transforms your Jira Service Management into a unified, centralized service desk hub. Whether you operate a single JSM instance or manage complex multi-instance environments, UniPortal breaks down data silos to deliver a seamless customer experience.
- Centralized Customer Portal: Design custom landing pages, brand the UI, and publish corporate news or critical announcements directly to your customers.
- Advanced 'My Requests' Table: Upgrade the standard view for a single JSM or unify multiple instances. Display vital custom columns like SLAs or Assets.
- Multi-Platform Integration: Bring external tickets into your Jira portal. Seamlessly display and track cases from Salesforce and tasks from Azure DevOps in one centralized view.
Fix the fragmented CX once and for all. Stop forcing customers to switch between different platforms or portals. Give them a single pane of glass for all corporate news and support requests.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
UniPortal | Service Requests from Many Sites integrates with your Atlassian app
Version information
Version 3.4.0•for Jira Cloud
- Release date
- Jul 16th 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial