Mitchell van der KolkEDIT: 2026-02 from 2 stars to 1 = still no update, no support. Apparently no body is working on this fix.. Leaving us in the dark for three months.
We’ve been using this application for years, but unfortunately, we’ve experienced two major downtime incidents due to its incompatibility with the current release of Confluence Data Center. Over 450 users were unable to access the application for weeks, as many rely on it to create business flows, diagrams, and network mappings. Despite our requests for a solution or a fix, support failed us, leaving us unable to continue working. The only solution they offered was to downgrade, which is not feasible with a Data Center license + serious CVE's were in older versions .
In response, we switched to Draw.io, an app with enhanced capabilities and a built-in conversion tool for all current Gliffy diagrams. Since the last major downtime (which is still ongoing while writing this review), a colleague recommended another compatible app; draw.io . As Gliffy’s response was that they do not release a fix or update until a Long-Term Support (LTS) version is created by Confluence, leaving users in the dark. Our response: we have decided to move on from Gliffy. Goodbye, thanks for the many years.
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