OVERALL RATINGS
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appTurn messy email comments into clean, readable Jira tickets by automatically removing clutter, signatures, and long email threads
Automatic Email Cleanup
Automatically remove signatures, disclaimers, and long email threads from Jira comments. Keep only the latest meaningful message to make tickets clean, readable, and easy to manage.
Configurable Cleaning Rules
Control how cleaning works across projects. Choose scope, comment sources, and processing modes like auto-clean or review. Adapt the app to your workflows without disrupting existing processes.
Full Control & Smart Insights
Enable or disable specific rules, adjust confidence thresholds, and track performance with built-in analytics. Understand what gets cleaned and continuously improve accuracy.
Supporting media
More details
Smart Email Cleaner automatically removes clutter from Jira email comments, keeping only the latest meaningful message. It eliminates signatures, legal disclaimers, repeated email threads, and unnecessary formatting that make tickets hard to read.
Support teams often waste time scrolling through long email chains to find the actual update. This app cleans comments instantly after they are created, improving readability and helping agents focus on what matters.
Key capabilities include automatic signature and disclaimer removal, detection of quoted replies, preservation of important content such as order numbers or instructions, and safe processing with the ability to restore original comments at any time.
Admins can configure cleaning rules per project, define custom patterns, and choose between detect-only, review, or fully automatic modes.
Smart Email Cleaner helps teams reduce noise, speed up ticket handling, and maintain clean, professional Jira issues effortlessly.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Smart Email Cleaner integrates with your Atlassian app
Version information
Version 2.0.0•for Jira Cloud
- Release date
- Apr 6th 2026
- Summary
- Smart Email Cleaner removes clutter from Jira email comments
- Details
This release introduces Smart Email Cleaner, designed to automatically remove clutter from Jira email comments. The app detects and removes signatures, legal disclaimers, quoted email threads, and other unnecessary content, keeping only the latest meaningful message.
It supports multiple processing modes, including auto-clean, review, and detect-only, allowing teams to control how comments are handled. Admins can configure cleaning rules, define project scope, and customize behavior to match their workflows.
The app also includes confidence scoring, enabling safe automation by applying cleaning only when thresholds are met. All original comments are preserved and can be restored at any time, ensuring full control and transparency.
Additionally, built-in analytics provide insights into processed, cleaned, and flagged comments, helping teams monitor performance and continuously improve accuracy.
- Payment model
- Paid via Atlassian
- License type
- Commercial