Onro

Onro is courier software for courier companies, last-mile delivery businesses, distributors and retailers that run their own delivery operations: order creation, dispatching, route optimization, live tracking, driver apps, proof of delivery, shipment labels and customer notifications. This app brings that delivery data into Jira Service Management. When a customer raises a request, the Onro panel in the request sidebar and action bar loads their latest delivery orders from the reporter email, or agents search by order code. Each order shows delivery status, pickup and delivery addresses, recipient and phone, delivery notes, COD, price, payment and timestamps. Track, Label and Receipt open the live tracking page, shipment label and customer receipt in one click, and Copy details puts a plain-text order summary into a reply or internal note. Read-only by design, so order changes stay in Onro. Built on Atlassian Forge; one Onro Support API key connects a whole Jira site. English UI.