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Fanvoice Viewer

works with Jira Cloud

Free app

OVERALL RATINGS

INSTALLS

3

SUPPORT

  • Partner Supported

Showing details for Cloud

Key highlights of the appEmbed FanVoice issue insights directly inside your Jira tickets — no tab switching

More details

FanVoice Viewer embeds your customer voice data directly inside Jira — no tab switching required.

When a Jira issue contains a FanVoice link, the panel detects it automatically and loads the viewer inline. Support and engineering teams see the full transcript, respondent details, and sentiment without leaving the ticket.

Key features:
• Auto-detects FanVoice URLs from the issue description
• Supports production and dev environment URLs
• Inline viewer panel above the Activity feed
• Works in Jira Software and Jira Service Management
• Global base URL fallback via App Admin settings
• Per-issue URL override via Jira issue properties
• Secure sandboxed iframe with refresh and open-in-tab controls

Built for support teams triaging customer-reported issues, engineering teams reviewing reproduction steps, and product managers connecting customer voice to delivery work.

Requires a FanVoice account. Compatible with Jira Cloud (new issue view only).

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Fanvoice Viewer integrates with your Atlassian app

Version information

Version 4.0.0for Jira Cloud

Release date
May 7th 2026
Summary
Minor version update
Details
Minor version update
Payment model
Free
License type
Commercial - no charge

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