Jira Data Center 7.2.0 - 7.8.4
Bring external data inside Jira issues. Say goodbye to data duplication. # custom fields, SQL, Database, CRM, LDAP, Asset Manager
Bring external data inside Jira issues. Say goodbye to data duplication. # custom fields, SQL, Database, CRM, LDAP, Asset Manager
Fetch data from your SQL databases
Set-up dependencies and multi-levels lists
Configure how data is displayed in tickets
Query data from any database and display up-to-date information on the Jira Service Desk customer portal and on the agent view. Connect Jira Service Desk to your CRM, your Asset Manager or any home-made database.
Set up dependencies between your connected items to fetch and display only the relevant information based on previous selection. It works perfectly with multiple-levels lists to narrow down the options.
Completely customize how data is displayed in custom fields with HTML and native AUI components. Choose from read-only or auto-complete select lists and display multiple items values in attractive tables or bullet lists.
Populate custom fields with data from any source
Create dynamic fields and set up dependencies
It's your data - display it your way
Query data from a SQL database, an LDAP, a REST API or your local Jira. Display updated results in custom fields. Elements Connect has you covered, whether you need to fetch data from a CRM or query a CMDB for assets
Use Elements Connect to configure dynamic custom fields fetching their value(s) depending on the context of the issue. You can also set up field dependencies and create cascading select lists for more complex use cases
Elements Connect lets you configure how your data is displayed with HTML and native AUI components. Add headers and footers to your templates and display multiple field values in attractive tables or bullet lists
Populate custom fields with data from any source
Create dynamic fields and set up dependencies
It's your data - display it your way
Query data from a SQL database, an LDAP, a REST API or your local Jira. Display updated results in custom fields. Elements Connect has you covered, whether you need to fetch data from a CRM or query a CMDB for assets
Use Elements Connect to configure dynamic custom fields fetching their value(s) depending on the context of the issue. You can also set up field dependencies and create cascading select lists for more complex use cases
Elements Connect lets you configure how your data is displayed with HTML and native AUI components. Add headers and footers to your templates and display multiple field values in attractive tables or bullet lists
More details
Built by Elements, the makers of the popular data connector for Jira Server & Data Center with 1600+ customers.
-----
Elements Connect for Jira Cloud brings your external data stored in SQL databases inside Jira Service Desk. It empowers agents to provide fast, accurate answers to customer requests while simplifying the ticket creation process for end-users.
⚡ The app is in free beta for a limited time. Try it now and share your feedback to participate to shape the roadmap.
🏷️ Future pricing can be found here.
What you can do, right now:
- Query data from your Postgre SQL databases
- Create dependencies between your connected items
- Display different data on the customer portal and on the agent view
Empower JSD customers to:
- Select the service they need from a list populated with data from a Service Catalog
- Look up assets details from a CMDB directly in JSD
- Easily retrieve contract details based on contract id
Soon available:
- More data sources
More details
Elements Connect (formerly nFeed) brings your external data inside Jira custom fields. The app lets you configure how data is displayed and how often it is refreshed.
Elements Connect is now available in beta for Jira Cloud! 🎉 Check it now.
Want to know more?
💡See demos - 📖 Read documentation - 💬 Ask our support
------
Featured highlights:
- Query any data source: SQL databases, LDAPs, REST APIs or even Jira itself
- Configure how data is displayed with HTML
- Contextualize queries based on Jira issue attributes
- Choose between "Live" fields to display real-time data, and "Snapshot" fields.
- Get insights about fields set-up in context using our configuration tester
- Connected fields are available in Jira Software and Jira Service Desk
Popular use-cases include:
- Get employees details from LDAP
- Look up product details from a catalog
- Retrieve details about clients from Salesforce
------
Elements Connect is an app published by Elements, editors of Copy & Sync, Checklist and Spreadsheet.
More details
Elements Connect (formerly nFeed) brings your external data inside Jira custom fields. The app lets you configure how data is displayed and how often it is refreshed.
Elements Connect is now available in beta for Jira Cloud! 🎉 Check it now.
Want to know more?
💡See demos - 📖 Read documentation - 💬 Ask our support
------
Featured highlights:
- Query any data source: SQL databases, LDAPs, REST APIs or even Jira itself
- Configure how data is displayed with HTML
- Contextualize queries based on Jira issue attributes
- Choose between "Live" fields to display real-time data, and "Snapshot" fields.
- Get insights about fields set-up in context using our configuration tester
- Connected fields are available in Jira Software and Jira Service Desk
Popular use-cases include:
- Get employees details from LDAP
- Look up product details from a catalog
- Retrieve details about clients from Salesforce
------
Elements Connect is an app published by Elements, editors of Copy & Sync, Checklist and Spreadsheet.
Reviews for cloud
(82)Sign in to write a review
Hi Jérome.
Thanks for the review. Regarding the configuration, we know it's not always straightforward. We are taking this remark into account and will try to improve this in a future release.
The Valiantys Software team.
Thanks Gaël for the review. We are always happy to see that Elements Connect (formerly called nFeed) meets our users needs!
Have a great summer.
The Valiantys Software team.
Hi Chau - thanks for evaluating our product. Did you know that we offer a dedicated support for our app? You can reach out to our support team and they will investigate your issues and help you set up the app so it does the job you want to use it for.
Thanks a lot Mohand for this kind review. We always do our best to serve our users.
The Valiantys Software team
Merci Philippe !
L'equipe Valiantys Software
Reviews for server
(82)Sign in to write a review
Thanks Mohamed for your feedback. Our support team always does its best to provide customers satisfaction, they're pleased to have solved your issue.
Muchas gracias José! We're really glad our product & support team help you in your job. This kind of feedback makes our day! If you have any ideas for new features or use-cases, feel free to reach out to us at any time.
Hello Jonathan, glad you ask: we're working on Elements Connect for Jira Cloud. The app will be released in beta in the coming weeks. It'll help people bring their external data inside Jira Service Desk as a start. To receive updates of our progresses or share your needs with our product manager, please register to our beta program!Cheers, The Elements team.
Hello Paulo - we're sorry to read our app couldn't fully meet your expectations. At Elements, we continuously invest in R&D to improve the app features and performances. In fact, we just launched a major version, completely revamping the admin experience. Maybe you can have a look at it? We also frequently run security audits on our apps to make sure your data is safe with us and have a structured and mature team (Engineering, Support, QA, Marketing...). Our support team works across Europe and North America to provide the reactivity our customers need (we're glad you appreciated our responsiveness).
These investments are what makes our app the market leader for connected custom fields, and indeed they come at an extra cost but we're confident Elements Connect is definitely worth the investment.
Hello Rudglazier - we're sorry to read you're experiencing issues with Elements Connect. Can you please create a ticket on our support portal?
It's best if you use the Marketplace reviews to give other users feedback on our product, and our support platform to get your questions and issues with our product resolved. Our dedicated support team is committed to providing an answer to your requests within 1 business day.
Reviews for Data Center
(82)Sign in to write a review
Thank you so much for this review! Our support team works really hard to provide clients with an exceptional quality of service and such feedback means a lot.
Hello Martin, we understand this feature is important to you. We're updated our backlog to reflect our roadmap and be more transparent on what we're working on during the current quarter.
We're just shipped a major version of Elements Connect, bringing a lot of improvements and we're now working on taking Elements Connect to Jira Cloud. The feature you're interested in is, as mentioned in the ticket, still major for us, but we'll address it at a later time.
Meanwhile, our support team can work with you to find a workaround for your use-case. Feel free to contact them.
We hope you can revise your position now, as 2 stars reviews are damaging our product's reputation.
Kind regards,
The Elements team.
Hi Jérome.
Thanks for the review. Regarding the configuration, we know it's not always straightforward. We are taking this remark into account and will try to improve this in a future release.
The Valiantys Software team.
Thanks Gaël for the review. We are always happy to see that Elements Connect (formerly called nFeed) meets our users needs!
Have a great summer.
The Valiantys Software team.
Hi Chau - thanks for evaluating our product. Did you know that we offer a dedicated support for our app? You can reach out to our support team and they will investigate your issues and help you set up the app so it does the job you want to use it for.
Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$10 | 25 users$200 | 50 users$500 | 100 users$1,500 | 250 users$2,900 | 500 & upAdditional pricing details |
| 50 users$500/year | 100 users$1,500/year | 250 users$2,000/year | 500 users$3,000/year | 750 users$4,500/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
Elements provides support for this app.
Elements provides support for this app.
Elements provides support for this app.
Vendor support resources
Find out how this app works.
Collaborative documentation platform hosted by this vendor.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Collaborative documentation platform hosted by this vendor.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Collaborative documentation platform hosted by this vendor.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2020-08-05
Summary
Simplified configuration debugging
Details
- 2020/08/05 - Error messages are now visible by Jira admin from the JSD portal
- 2020/07/16 - Try our preconfigured examples
- 2020/07/15 - Hide readonly connected items on portal
- 2020/07/06 - Shortcut between global and project admin
- 2020/06/23 - New Connection pool to improve performances
- 2020/06/15 - Initial beta release
At Elements, we believe in transparency and understand that app pricing is an important concern because you need to plan your budget. You can retrieve the detailed pricing for Elements Connect for Jira Cloud here
Versions
Version 6.4.5 • Jira Server 7.9.0 - 8.11.0 • Released 2020-08-11
Summary
Bug fix
Details
If you're upgrading from Elements Connect v5, read this release note carefully!
CO-3759: Access Token not refreshed
Elements Connect for Jira Cloud is now in beta and free for a limited timeTry it now!
Versions
Version 6.4.5 • Jira Data Center 7.9.0 - 8.11.0 • Released 2020-08-11
Summary
Bug fix
Details
If you're upgrading from Elements Connect v5, read this release note carefully!
CO-3759: Access Token not refreshed
Elements Connect for Jira Cloud is now in beta and free for a limited timeTry it now!
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Elements Connect (formerly nFeed) via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Elements Connect (formerly nFeed). You're prompted to log into MyAtlassian. Elements Connect (formerly nFeed) begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Elements Connect (formerly nFeed) versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Elements Connect (formerly nFeed).
- Click Install to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Elements Connect (formerly nFeed) via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Elements Connect (formerly nFeed). You're prompted to log into MyAtlassian. Elements Connect (formerly nFeed) begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Elements Connect (formerly nFeed) versions compatible with your instance, you can look through our version history page.
Similar apps
